--- title: "Academic Half Day (AHD) Cover Service for Bromley General Practices - PSR Most Suitable Provider Process" ocid: "ocds-h6vhtk-077cd2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077cd2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077cd2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077cd2.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS South East London Integrated Care Board" published: "2026-09-29" --- # Academic Half Day (AHD) Cover Service for Bromley General Practices - PSR Most Suitable Provider Process Buyer: NHS South East London Integrated Care Board Current stage: Planning OCID: ocds-h6vhtk-077cd2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077cd2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077cd2.json) ## Summary NHS South East London Integrated Care Board intends to commission a GP-led urgent primary care cover service for patients registered with Bromley general practices. It will provide care during agreed academic half-day sessions, with a minimum of six, and professional learning time sessions to be agreed later. The service is intended to maintain patient access while supporting general practice staff education and development. It will handle demand routed from practice telephone systems, online consultations, NHS 111 and other agreed access routes, assessing and managing urgent contacts on the same day. Delivery includes telephone, digital and face-to-face consultations and urgent home visits where clinically needed. The provider will work with Bromley practices and the wider local health and care system. The service will be delivered in Bromley. This is at the planning stage: the ICB has stated its intention to make an award through the Provider Selection Regime’s Most Suitable Provider process, rather than run a competitive procurement. The ICB considers it likely to identify a suitable provider without competition. The expected contract is for one year, with an option for the ICB to extend it for a further year at its discretion. The stated contract value is £100,000. The buyer expects the next notice on 1 December 2026. The assessment will be guided by five criteria: quality and innovation; value; integration, collaboration and service sustainability; improving access, reducing health inequalities and facilitating choice; and social value. The single lot covers the service as a whole. This service is suited to providers with experience delivering urgent primary care at scale and strong relationships with local general practices and wider health and care partners. Providers will need to mobilise and sustain an appropriately skilled workforce, including the capacity to deliver GP-led care across scheduled sessions and urgent patient contacts. The work calls for effective digital systems for online consultations and modern telephony, access to local GP premises, and robust clinical governance, quality assurance, safeguarding, information governance and business continuity. Knowledge of care pathways and services across Bromley and South East London will be important. The provider must collaborate across general practice, primary care networks, NHS 111, community and acute health services, social care, mental health, pharmacy, virtual wards and voluntary organisations, and supply session-level reporting to support oversight and improvement. ## Notice NHS South East London Integrated Care Board is seeking to commission the provision of an Academic Half Day (AHD) Cover Service for Bromley General Practices. The commissioner is seeking a provider capable of delivering a safe, responsive and integrated urgent primary care service during agreed AHD and PLT events, ensuring continuity of patient access whilst supporting general practice workforce education and development. Under the contract, the provider will be expected to: *Deliver a GP-led service for Bromley registered patients during AHD (minimum 6) and PLT sessions (by future agreement). *Accept and manage patient demand received through diverted practice telephony systems, online consultation platforms, NHS 111 referrals and other agreed access routes. *Ensure all clinically urgent contacts are assessed and managed on the same day. *Operate a clinically led triage model using consult-and-complete principles and effective risk stratification. *Maintain capability to provide telephone, digital and face-to-face consultations, together with urgent home visits where clinically required. *Work collaboratively with Bromley General Practices to implement agreed Standard Operating Procedures for online consultations, call handling, appointment booking and urgent prescription management. *Support reduction of avoidable demand through effective triage, care navigation, signposting and feedback to practices. *Provide access arrangements that promote equity, patient safety and positive patient experience. *Maintain robust safeguarding, information governance, workforce and business continuity arrangements. *Submit detailed sessional reporting and service intelligence to support commissioner oversight, learning and continuous improvement. This notice is an intention to award a contract under the Most Suitable Provider (MSP) process ( The Health Care Services (Provider Selection Regime) Regulations 2023, Regulation 10). The contract for the Service will be awarded for a period of 1 year (12 months) with an option to extend for another 1 year (12 Months) at the sole discretion of the ICB (1+1). ### Lot Information Lot 1 The notice relates to the provision of an Academic Half Day (AHD) Cover Service for Bromley General Practices. The commissioner is seeking a provider capable of delivering a safe, responsive and integrated urgent primary care service during agreed AHD and PLT events, ensuring continuity of patient access whilst supporting general practice workforce education and development. Under the contract, the provider will be expected to: *Deliver a GP-led service for Bromley registered patients during AHD (minimum 6) and PLT sessions (by future agreement). *Accept and manage patient demand received through diverted practice telephony systems, online consultation platforms, NHS 111 referrals and other agreed access routes. *Ensure all clinically urgent contacts are assessed and managed on the same day. *Operate a clinically led triage model using consult-and-complete principles and effective risk stratification. *Maintain capability to provide telephone, digital and face-to-face consultations, together with urgent home visits where clinically required. *Work collaboratively with Bromley General Practices to implement agreed Standard Operating Procedures for online consultations, call handling, appointment booking and urgent prescription management. *Support reduction of avoidable demand through effective triage, care navigation, signposting and feedback to practices. *Provide access arrangements that promote equity, patient safety and positive patient experience. *Maintain robust safeguarding, information governance, workforce and business continuity arrangements. *Submit detailed sessional reporting and service intelligence to support commissioner oversight, learning and continuous improvement. The provider must demonstrate: * Experience of delivering urgent primary care services at scale. * Strong links with local General Practice and wider health and care partners. * The ability to mobilise and maintain an appropriately skilled workforce. * Capability to ensure access to local GP estate facilities to support patient access to care. * Effective digital capabilities including management of online consultation systems and modern telephony solutions. * Robust clinical governance and quality assurance processes. * Excellent knowledge of local care pathways and services across Bromley and South East London. The provider will be expected to work as part of Bromley's wider urgent and community care system, including General Practice, Primary Care Networks, NHS 111, community health services, acute providers, adult social care, mental health services, community pharmacy, virtual wards and voluntary sector organisation. The process being followed is a Most Suitable Provider Process under the Provider Selection Regime 2023. The contract period for the service will be one year with the option to extend for a further one year. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/092025-2026 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Sep 2026 | | Submission deadline | Not specified | | Future notice date | 1 Dec 2026 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS South East London Integrated Care Board | | Locality | LONDON | | Postcode area | South East London | | Postcode | SE1 2TZ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | London Bridge & West Bermondsey | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLI61 Bromley | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85121000 - Medical practice services ## Release History - 29 Sep 2026 at 15:58 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/092025-2026 ## Notice URLs - https://www.selondonics.org/icb/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077cd2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077cd2.json.