---
title: "EY Support Contract 2026/27"
ocid: "ocds-h6vhtk-077cdc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077cdc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077cdc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077cdc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "University of Greenwich"
published: "2026-09-30"
---

# EY Support Contract 2026/27

Buyer: University of Greenwich  
Current stage: Award  
OCID: ocds-h6vhtk-077cdc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077cdc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077cdc.json)

## Summary

London and South East University Group procured support for its customer relationship management (CRM) system, including all associated plugins and processes. This is a software-related services requirement, covering ongoing support across the system and its connected components. The buyer is based at the Old Royal Naval College in Greenwich. The stated delivery location is within the United Kingdom, in the area covering the Brighton and Hove and East Sussex part of the country.

The procurement was awarded to Ernst & Young LLP through a direct award without competition, below the applicable threshold. The award was dated 10 September 2026, and its gross value was £50,982. The contract period was scheduled to run from 7 October 2026 to 31 August 2027. The process is recorded as complete, with one lot. The contract is recorded as cancelled, with a final status date of 30 September 2026; no reason for the cancellation is stated in the procurement details. The recorded award remains active.

This award shows demand from London and South East University Group for specialist support of its CRM environment, including its plugins and associated processes. A credible future competitor would need practical capability in CRM support and the expertise to maintain and troubleshoot integrations and connected workflows, rather than providing general software services alone. Suppliers should be able to demonstrate capacity to support a live system across its components and to work with a university buyer. Ernst & Young LLP, recorded as a large supplier, was selected for this requirement. The process used a direct award without competition, so the outcome does not provide a tested competitive specification or evaluation criteria against which other providers can benchmark themselves. The recorded contract cancellation also means the award should be read as evidence of the buyer’s requirement, not proof that the planned service was delivered.

## Notice

Support for our CRM system and all plugins and processes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092440-2026 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Sep 2026 |
| Contract period | 7 Oct 2026 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £50,982 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Cancelled |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | University of Greenwich |
| Locality | GREENWICH |
| Postcode area | South East London |
| Postcode | SE10 9LS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI51 Bexley and Greenwich |
| Local authority | Greenwich |
| Electoral ward | East Greenwich |
| Westminster constituency | Greenwich and Woolwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Ernst & Young LLP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 30 Sep 2026 at 14:43 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/092440-2026
- 29 Sep 2026 at 16:19 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/092044-2026
- 29 Sep 2026 at 16:14 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/092040-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/092440-2026
  30th September 2026 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/092044-2026
  29th September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/092040-2026
  29th September 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.gre.ac.uk/
- https://www.ey.com/en_uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077cdc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077cdc.json.