---
title: "Managed ICT Service Partner"
ocid: "ocds-h6vhtk-077d06"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077d06"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077d06.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077d06.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "The City of Edinburgh Council"
published: "2026-09-30"
---

# Managed ICT Service Partner

Buyer: The City of Edinburgh Council  
Current stage: Planning  
OCID: ocds-h6vhtk-077d06

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077d06)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077d06.json)

## Summary

The City of Edinburgh Council is planning to procure a managed ICT services partner for Lothian Pension Fund, which serves more than 103,000 pension scheme members and employs about 120 staff. The service is intended to support pension administration and investment management in a highly regulated environment. The anticipated scope covers service design and transition; service desk and end-user support; infrastructure, networks, cloud and Microsoft 365; storage, backup and data management; identity and access management; telephony; business continuity and disaster recovery; security; supplier management; and strategic ICT advice and projects. The supplier will take over from the incumbent while maintaining continuity and limiting disruption. Services will support Lothian Pension Fund’s operations in Edinburgh.

This is at the planning stage: the council is testing market interest before a future tender, not inviting bids. It may ask interested organisations to take part in written engagement or Teams meetings over the coming months. The buyer expects a future process with shortlisting followed by rounds of dialogue or negotiation to refine the requirement. A subsequent notice is expected on 15 January 2027. The process is planned as a single lot. No estimated contract value or budget is stated in the process information, and no contract duration, submission deadline or evaluation criteria are set out at this stage. Suppliers should treat the stated future notice date as indicative, rather than a date to submit a response.

This work is suited to established managed-service providers able to deliver an integrated ICT operation for a small workforce within a demanding pension administration and investment-management setting. Relevant strengths include secure and resilient infrastructure, end-user support, cloud and Microsoft 365, data protection and management, identity controls, cyber security, continuity and disaster recovery, and a controlled transition from an incumbent. The buyer is seeking a mature, collaborative partner that can work transparently, provide accessible service-performance data and reporting, and support effective governance. It also wants strategic insight, innovation and continuous improvement, with scalable and adaptable services that can evolve over time. Suppliers able to demonstrate service visibility, industry best practice, improved user experience and measurable business value will be well placed to prepare for the later competition.

## Notice

A Managed ICT Service Partner for approximately 120 users within Lothian Pension Fund

### Lot Information

Lot 1

Lothian Pension Fund is seeking to engage with the market in advance of procuring a strategic managed ICT services partner. The organisation employs approximately 120 staff and delivers pension services to more than 103,000 members. Lothian Pension Fund requires a secure, resilient and modern ICT service to support its operations within a highly regulated pension administration and investment management environment. The anticipated scope includes service design and transition, service desk and end-user support, infrastructure and network management, cloud and Microsoft 365 services, storage, backup and data management, identity and access management, telephony, business continuity and disaster recovery, security management, supplier management, and strategic ICT advisory and project services. The successful supplier will be expected to deliver a highly available, secure and scalable technology environment that supports both day-to-day operations and the organisation's longer-term strategic objectives. The supplier will also be expected to deliver a smooth transition from the incumbent provider, ensuring continuity of service and minimising operational disruption. Lothian Pension Fund is seeking a mature, collaborative and forward-thinking technology partner that will work transparently alongside the organisation, contributing strategic insight, innovation and continuous improvement to support its long-term objectives. The successful supplier will be expected to provide full visibility of service performance and operational information, enabling informed decision-making and effective governance. Lothian Pension Fund places significant importance on data transparency and accessibility and expects service management tooling and reporting capabilities that enable authorised personnel to independently access, analyse and report on service data. A strong focus will be placed on continuous improvement and innovation, with the successful supplier expected to proactively identify opportunities to enhance services, improve user experience, strengthen resilience and deliver measurable business value. Lothian Pension Fund is particularly interested in suppliers that can provide scalable and adaptable services, bringing industry best practice and new ideas to support the organisation's evolving needs over the life of the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092122-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | 15 Jan 2027 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The City of Edinburgh Council |
| Locality | EDINBURGH |
| Postcode area | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 64200000 - Telecommunications services
- 72267000 - Software maintenance and repair services
- 72300000 - Data services
- 72500000 - Computer-related services
- 72510000 - Computer-related management services
- 72514000 - Computer facilities management services
- 72591000 - Development of service level agreements
- 72611000 - Technical computer support services
- 72700000 - Computer network services
- 72710000 - Local area network services

## Release History

- 30 Sep 2026 at 08:49 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/092122-2026

## Notice URLs

- http://www.edinburgh.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000843321
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=843321
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00290

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077d06. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077d06.json.