---
title: "2627-0271 Firewall licensing and 24/7 support"
ocid: "ocds-h6vhtk-077d44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077d44"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077d44.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077d44.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Islington"
published: "2026-09-30"
---

# 2627-0271 Firewall licensing and 24/7 support

Buyer: London Borough of Islington  
Current stage: Award  
OCID: ocds-h6vhtk-077d44

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077d44)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077d44.json)

## Summary

The London Borough of Islington is buying firewall licensing and managed support to keep the Council’s firewall infrastructure secure, resilient and supported. The service covers continuous monitoring and alerting, incident response, implementing changes, managing firewall policies, software patching and upgrades, scheduled backups, and access to specialist firewall engineers. This is a computer network support service, delivered for the Council in Islington, London. The requirement combines software licensing with ongoing operational support, including round-the-clock coverage throughout the year. Suppliers whose work centres on enterprise firewall environments and the associated support and maintenance services are closest to the scope.

The procurement is complete and the contract has been awarded to SEP2 Limited. The Council used a below-threshold procurement route; the specific procedure and evaluation basis are not set out in the available process details. The contract was signed on 21 September 2026 and runs from 30 September 2026 to 29 September 2027. Its value is £52,807.35 excluding VAT (£63,368.82 including VAT). The process was arranged as one lot, now complete. The award is active and the contract is active. The recorded outcome identifies one supplier; no separate award values are published.

This award shows that Islington buys a combined firewall licensing and managed-support service, rather than licensing alone. A credible competitor for a future requirement would need to support business-critical firewall infrastructure with continuous monitoring, alerting and incident response, and have the engineering capability to implement changes, manage security policies, apply patches and upgrades, and maintain scheduled backups. Access to specialist firewall engineers is part of the requirement, so suppliers need to demonstrate suitable technical depth as well as the capacity to provide uninterrupted, year-round support. The selected supplier is an SME, showing that the requirement was delivered by a smaller specialist provider. The award’s scale indicates a focused support contract, not a broad network transformation programme.

## Notice

The contract provides firewall licensing managed support service, ensuring the Council's firewall infrastructure remains secure, resilient and fully supported. The service includes 24/7/365 monitoring, alerting, incident response, change implementation, policy management, software patching and upgrades, scheduled backups, and access to specialist firewall engineers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092240-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 29 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £52,807 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Islington |
| Locality | LONDON |
| Postcode area | North London |
| Postcode | N1 2UD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | St Mary's & St James' |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SEP2 LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72700000 - Computer network services

## Release History

- 30 Sep 2026 at 10:59 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/092240-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/092240-2026
  30th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.islington.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.sep2.security/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077d44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077d44.json.