---
title: "Services to Support Self-Neglect and Hoarding"
ocid: "ocds-h6vhtk-077dc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077dc6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077dc6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077dc6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Hartlepool Borough Council"
published: "2026-09-30"
---

# Services to Support Self-Neglect and Hoarding

Buyer: Hartlepool Borough Council  
Current stage: Award  
OCID: ocds-h6vhtk-077dc6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077dc6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077dc6.json)

## Summary

Hartlepool Borough Council commissioned support services for people whose hoarding affects their wellbeing and for people experiencing self-neglect. The work is community and social support, delivered in Hartlepool. The service is managed by Let’s Connect and described as a collaborative partnership involving Let’s Connect, The Big League CIC and Poolie Time Eco Time CIC. This is a targeted support service addressing the effects of hoarding and self-neglect on individuals, rather than a general social care or property-clearance contract.

The procurement is complete and the contract is active. Hartlepool Borough Council used a direct award below the threshold, without competition. Let’s Connect (Eng) Ltd was selected as supplier. The contract was signed on 21 August 2026 and runs from 1 September 2026 to 31 August 2027. Its value is £40,000 excluding VAT (£48,000 including VAT). The procurement was arranged as one lot. The published information gives no separate award date or evaluation criteria.

For suppliers assessing similar future work for Hartlepool Borough Council, this award demonstrates demand for focused support where hoarding and self-neglect affect people’s wellbeing. A credible provider would need to deliver person-centred support in this field and work effectively as part of a collaborative local partnership. The chosen arrangement was managed by Let’s Connect and involved two community organisations, showing the importance of partnership delivery for this service. The contract is modest in scale and was awarded directly without competition, so it provides evidence of the buyer’s approach as well as the service requirement. No particular accreditation, staffing level or specialist qualification is identified.

## Notice

Services to support individuals where hoarding impacts on wellbeing and self-neglect. Contract managed by Let's Connect. Services delivered as a collaborative partnership by Let's Connect, The Big League CIC and Poolie Time Eco Time CIC.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092458-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Sep 2026 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £40,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Hartlepool Borough Council |
| Locality | HARTLEPOOL |
| Postcode area | Cleveland |
| Postcode | TS24 8AY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Hartlepool |
| Electoral ward | Victoria |
| Westminster constituency | Hartlepool |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Hartlepool and East Durham Mind |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 30 Sep 2026 at 15:00 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/092458-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/092458-2026
  30th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.letsconnect-eng.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077dc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077dc6.json.