---
title: "Service, Maintenance, Calibration and Technical Support Agreement for Instron Mechanical Testing Systems"
ocid: "ocds-h6vhtk-077dd5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077dd5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077dd5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077dd5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NPL Management Limited"
published: "2026-09-30"
---

# Service, Maintenance, Calibration and Technical Support Agreement for Instron Mechanical Testing Systems

Buyer: NPL Management Limited  
Current stage: Award  
OCID: ocds-h6vhtk-077dd5

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## Summary

NPL Management Limited procured annual servicing, maintenance, calibration and technical support for its fleet of mechanical and materials testing systems at the National Physical Laboratory in Teddington. The work covers laboratory testing equipment including 50 kN, 100 kN, 250 kN and 1000 kN testing frames, servohydraulic machines, ElectroPuls systems, dynamic testing systems, load cells, and associated Bluehill and WaveMatrix software. Services include preventative maintenance, engineer support, software support and updates, technical assistance, priority breakdown response, and calibration. The systems support the Mechanical Test Facility, where dependable and traceable measurements are important to laboratory accreditation and metrology requirements. This is a specialist equipment servicing and calibration requirement, rather than a supply contract for new testing machines.

The procurement is complete: Instron - Division of ITW Ltd was selected and the contract is active. It was a below-threshold procurement; the stated method detail is “Below threshold - unknown”. There was one lot. The contract was signed on 4 September 2026 and its period runs from 4 September to 30 September 2026. Its value is £7,379,445 excluding VAT and £8,855,334 including VAT. The service description refers to an annual agreement covering 1 September 2026 to 31 August 2027, which differs from the dates recorded for the contract period. No award date or evaluation criteria are stated in the procurement details.

This requirement demonstrates demand for specialist, multi-system support at a national laboratory: suppliers need the capability to maintain and calibrate mechanical and materials testing equipment across a range of capacities and technologies, including electromechanical, servohydraulic, ElectroPuls and high-rate systems. Credible competitors would need to support associated Bluehill and WaveMatrix software, provide preventative maintenance and technical assistance, and respond quickly to breakdowns. Experience maintaining laboratory assets where measurement accuracy, reliability, traceability and accreditation or metrology requirements matter is directly relevant. The incumbent was the equipment manufacturer’s division, showing that equipment-specific expertise and access to technical support are commercially pertinent. This is a substantial, broad-ranging service requirement, suited to a supplier able to coordinate engineers and software support across an established fleet.

## Notice

Provision of a comprehensive annual service, maintenance, calibration and technical support agreement by Instron - Division of ITW Ltd for NPL's fleet of mechanical and materials testing systems. The contract covers the period 01/09/2026 to 31/08/2027 and includes preventative maintenance, service engineer support, software support through Instron Connect, technical assistance, priority breakdown response, software updates, and maintenance of electromechanical, servohydraulic, ElectroPuls and high-rate testing systems. The agreement supports a range of critical laboratory assets used within the Mechanical Test Facility, including 50 kN, 100 kN, 250 kN and 1000 kN testing frames, servohydraulic machines, ElectroPuls systems, dynamic testing systems, load cells, and associated Bluehill and WaveMatrix software platforms. The services ensure continued measurement accuracy, reliability, traceability, and compliance with laboratory accreditation and metrology requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092484-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Sep 2026 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,379,445 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NPL Management Limited |
| Locality | TEDDINGTON |
| Postcode area | Twickenham |
| Postcode | TW11 0LW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Teddington |
| Westminster constituency | Twickenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Instron - Division of ITW Ltd |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 50410000 - Repair and maintenance services of measuring, testing and checking apparatus
- 50433000 - Calibration services
- 71630000 - Technical inspection and testing services

## Release History

- 30 Sep 2026 at 15:20 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/092484-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/092484-2026
  30th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.Instron.co.uk
- http://www.npl.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

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