--- title: "Procurement of a 'Local Authority' Legal Case Management System" ocid: "ocds-h6vhtk-077df1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077df1" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077df1.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077df1.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "North Tyneside Council" published: "2026-09-30" --- # Procurement of a 'Local Authority' Legal Case Management System Buyer: North Tyneside Council Current stage: Tender OCID: ocds-h6vhtk-077df1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077df1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077df1.json) ## Summary North Tyneside Borough Council sought a fully cloud-based, browser-accessible legal case management system for its Legal Services function. The system is to manage legal cases and documents, including document redaction and court-bundle preparation, and provide reporting, dashboards, workflow automation, secure role-based access and mobile functionality. The requirement also covers implementation, migration of the Council’s existing case data, staff training and ongoing support. This is a software and associated support-services procurement, with legal-services-related functionality. Delivery is for North Tyneside Borough Council in North Tyneside. The requirement is presented as one combined package, covering the system and the associated implementation and support rather than separate service lots. The Council invited offers through a competitive flexible procedure with three stages: pass/fail checks on participation, mandatory requirements, financial standing and information security; written tender assessment; then scored demonstrations against set scenarios. The buyer set a submission deadline of 28 October 2026 at 12:00 UTC. The stated contract period runs from 22 February 2027 to 21 February 2030, with two optional 12-month extensions, potentially extending the term to 21 February 2032. The estimated value is £200,000 excluding VAT (£240,000 including VAT). Evaluation weights are 45% for quality questions, including social value, 30% for price and 25% for demonstrations. Suppliers submit through the OPEN Portal; submissions may be in English. This opportunity suits legal-technology providers able to supply and support a secure, cloud-hosted case management platform for a local authority. Suppliers need to demonstrate integrated legal case handling, document redaction, court bundling, reporting and dashboards, workflow automation, role-based access and mobile functionality. Delivery capability matters as much as the software: the requirement includes implementation, migration of existing council case data, user training and continuing support. Bidders should be ready to evidence financial standing and meet the stated information-security and other participation requirements at the initial assessment stage. Competitors progressing further must provide a written response covering quality and social value, then demonstrate the solution against pre-set scenarios. The process evaluates quality, price and demonstrations, so providers need both a credible technical solution and the capacity to deliver and support it for a multi-year council contract. ## Notice North Tyneside Council are seeking to procure a fully cloud and browser-based Legal Case Management System to support the effective and efficient delivery of its Legal Services function. The solution will provide integrated legal case management, document redaction, court bundling, reporting and dashboard functionality, together with workflow automation, secure role-based access and mobile functionality. The requirement will also include implementation, migration of existing Council case data, training and ongoing support. Contract duration: 3 years, with the option to extend for up to two further periods of 12 months each ### Lot Information Lot 1 Renewal: 2 x 12 month extension options available. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/092531-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Sep 2026 | | Submission deadline | 28 Oct 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 22 Feb 2027 - 21 Feb 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | £200,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | North Tyneside Council | | Locality | NORTH TYNESIDE | | Postcode area | Newcastle upon Tyne | | Postcode | NE27 0BY | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | North Tyneside | | Electoral ward | Shiremoor | | Westminster constituency | Cramlington and Killingworth | | Delivery location | TLC22 Tyneside | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 48000000 - Software package and information systems - 72250000 - System and support services - 72260000 - Software-related services - 79100000 - Legal services ## Release History - 30 Sep 2026 at 16:03 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/092531-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/092531-2026 30th September 2026 - Tender notice on Find a Tender - https://open-uk.org/opportunities/overview/public/3c702f61-b54d-4e0e-a5d1-401fbd0b5009 Tender Documentation can be found via the OPEN Portal (https://open-uk.org/) under Browse Opportunities, ## Notice URLs - https://open-uk.org/ - https://open-uk.org/opportunities/overview/public/3c702f61-b54d-4e0e-a5d1-401fbd0b5009AllsubmissionsaretobesubmittedbytheOPENPortal. - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077df1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077df1.json.