---
title: "Record Management System"
ocid: "ocds-h6vhtk-077e02"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077e02"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077e02.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077e02.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "West Mercia Police and Crime Commissioner"
published: "2026-09-30"
---

# Record Management System

Buyer: West Mercia Police and Crime Commissioner  
Current stage: Award  
OCID: ocds-h6vhtk-077e02

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## Summary

West Mercia Police and Crime Commissioner procured a records management system (RMS), a software platform supporting police investigations, case management and frontline policing. The system is intended to enable accurate data capture and timely investigations, while supporting safeguarding and better outcomes for victims. The requirement is for software and information systems (CPV 48000000). Delivery locations are Worcestershire, Herefordshire and Shropshire. The RMS is described as a critical operational platform for the force, so the requirement concerns technology used across core policing activity rather than a general records archive.

The procurement is complete and the contract was awarded to NEC Software Solutions UK Limited. The contract is active and was signed on 31 March 2026, at a value of £5,733,587. The procurement was a direct award through the Crown Commercial Service RM6259 framework, using a limited procedure without prior publication of a competition. Price was the stated award criterion, and the process recorded one bid. The procurement was organised as one lot, although that lot is marked cancelled while the award and contract are recorded as active. The contract includes an option to extend for up to five years; no contract end date is stated.

For suppliers seeking to compete for comparable work from West Mercia Police and Crime Commissioner, this award demonstrates demand for an operational policing records platform delivered through the RM6259 framework. A credible competitor would need to show that its system can support investigations, case management and frontline policing, with reliable data capture and workflows that help investigations proceed promptly and support safeguarding and victim outcomes. The buyer used a framework route that permitted direct award where a supplier met the requirement, and price was the stated evaluation basis. Suppliers would therefore need to be eligible through the relevant framework route and able to evidence a solution that fits the force’s operational needs at substantial scale. This is specific to police records management, not generic document storage.

## Notice

The Records Management System (RMS) is a critical operational platform underpinning investigations, case management and frontline policing. Its effectiveness directly impacts service quality, enabling accurate data capture, timely investigations, improved safeguarding and better outcomes for victims.

### Lot Information

Lot 1

The Records Management System (RMS) is a critical operational platform underpinning investigations, case management and frontline policing. Its effectiveness directly impacts service quality, enabling accurate data capture, timely investigations, improved safeguarding and better outcomes for victims. This procurement was conducted via the CCS RM6259 Framework, which allows compliant direct award where a supplier can meet the requirement.

Options: Option to extend for up to 5 years

### Procurement Information

Direct award through Crown Commercial Framework / GCA RM6259.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092553-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,733,587 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | West Mercia Police and Crime Commissioner |
| Locality | WORCESTER |
| Postcode area | Worcester |
| Postcode | WR3 8SP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Wychavon |
| Electoral ward | North Claines & Salwarpe |
| Westminster constituency | Droitwich and Evesham |
| Delivery location | TLG1 Herefordshire, Worcestershire and Warwickshire, TLG2 Shropshire and Staffordshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC Software Solutions UK Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Sep 2026 at 16:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/092553-2026

## Notice URLs

- http://www.westmercia.police.uk
- https://www.necsws.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077e02. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077e02.json.