---
title: "Digital Products and Services, Strategic Delivery Partner for Corporate Enquiries & Process Improvement"
ocid: "ocds-h6vhtk-077eda"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077eda"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077eda.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077eda.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Foreign Commonwealth and Development Office"
published: "2026-10-01"
---

# Digital Products and Services, Strategic Delivery Partner for Corporate Enquiries & Process Improvement

Buyer: Foreign Commonwealth and Development Office  
Current stage: Award  
OCID: ocds-h6vhtk-077eda

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077eda)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077eda.json)

## Summary

The Foreign, Commonwealth and Development Office is buying a strategic delivery partner for its Corporate Enquiries & Process Improvement programme. The work covers designing, developing, implementing and supporting an enterprise digital service for corporate enquiries and case management, alongside automation of priority finance and corporate processes. The partner will integrate solutions with the FCDO’s Microsoft technology estate, including Power Platform and Azure, and provide benefits realisation, maintenance and continuous improvement. Delivery also includes strategic partnership, governance, architectural assurance and knowledge transfer, with work commissioned through outcome-based Statements of Work. The aim is to transform corporate enquiry handling, case management and process automation across FCDO corporate functions, supporting scalable and reusable enterprise solutions. Delivery is across the United Kingdom.

The procurement is complete and the contract was awarded to CEOX SERVICES LTD. The award date was 1 October 2026. The award value is £4,125,000 excluding VAT (£4,950,000 including VAT). The initial contract period runs from 1 November 2026 to 31 October 2028, with an option for the FCDO to extend by up to one year, to 31 October 2029. The planned contract signature date was 20 October 2026. The competition was selective and made under a framework agreement. It was competitive and comprised one lot. The award is recorded as pending. The FCDO can commission additional in-scope services through Statements of Work, on fixed-price or capped time-and-materials terms. The award information does not state an evaluation basis.

For suppliers that missed this award, the requirement signals demand at the FCDO for an integrated digital delivery partner able to improve corporate enquiry handling and automate internal processes. A credible competitor would need to combine enterprise software delivery with service design, case-management expertise and practical integration capability across Microsoft Power Platform and Azure. The work also calls for the capacity to support live services, maintain and improve solutions, deliver additional Statements of Work, and provide governance and architectural assurance. Experience translating corporate needs into reusable enterprise solutions, tracking benefits and transferring knowledge would be relevant. Suppliers should be prepared to work through a strategic partnership model and provide multidisciplinary teams and specialist resources as requirements evolve across FCDO corporate functions.

## Notice

Provision of a Strategic Delivery Partner for the Foreign, Commonwealth and Development Office's (FCDO) Corporate Enquiries & Process Improvement (CEPI) programme. The contract will support the design, development, implementation, support and continuous improvement of enterprise-level digital services that transform corporate enquiry handling, case management and process automation across FCDO corporate functions. Services include the delivery of a Corporate Enquiries and Casework Management solution, automation of priority finance and corporate processes, integration with the FCDO Microsoft technology estate including Power Platform and Azure, benefits realisation, support and maintenance of delivered solutions, and delivery through outcome-based Statements of Work. The contract also includes strategic delivery partnership, governance support, architectural assurance, knowledge transfer and continuous optimisation to support scalable and reusable enterprise solutions across the FCDO.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092948-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Award under framework |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Oct 2026 |
| Contract period | 1 Nov 2026 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £4,125,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Foreign Commonwealth and Development Office |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Ceox Services Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services
- 72224000 - Project management consultancy services
- 72227000 - Software integration consultancy services
- 72262000 - Software development services
- 72267100 - Maintenance of information technology software

## Release History

- 1 Oct 2026 at 15:22 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/092948-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/092948-2026
  1st October 2026 - Contract award notice on Find a Tender

## Notice URLs

- https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04fb0d
- https://www.gov.uk/government/organisations/foreign-commonwealth-development-office
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077eda. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077eda.json.