---
title: "Mass Communication Tool"
ocid: "ocds-h6vhtk-077fc3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077fc3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077fc3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077fc3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Yorkshire Ambulance Service NHS Trust"
published: "2026-10-02"
---

# Mass Communication Tool

Buyer: Yorkshire Ambulance Service NHS Trust  
Current stage: Award  
OCID: ocds-h6vhtk-077fc3

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077fc3.json)

## Summary

Yorkshire Ambulance Service NHS Trust procured a mass communication tool and associated messaging services: a software platform for rapid, two-way communication during major incidents and business continuity events. It is intended to replace unsupported legacy communication tools and address organisational risk. The service is for the ambulance trust, based in Wakefield, and was procured through the CCS G-Cloud 14 framework. The requirement is for a secure, resilient and scalable platform, with licences compared at the 5,506-user tier. The procurement is categorised as software support services (CPV 72261000).

The procurement is complete and the contract is active. The award was made to Softcat plc, which is named as supplier; the description identifies Everbridge as the solution provider. The contract was signed on 6 August 2026. The stated initial term is three years, with an option to extend by a further 12 months. The published information does not state an awarded contract value. The buying route is described as CCS G-Cloud 14; the method is also described as a limited award without prior publication, following competition between two major solution providers. Evaluation used a weighted 60% technical score, including social value, and 40% commercial score. Everbridge received the highest overall weighted score, with its pricing outweighing the competing offer’s higher technical score.

For suppliers preparing to compete for a comparable requirement from Yorkshire Ambulance Service, the evidence points to a need for an established mass-notification platform that can support secure, resilient, scalable, rapid two-way messaging during major incidents and continuity events. Suppliers should be able to demonstrate how their service replaces legacy communication tools and reduces operational risk, as well as provide messaging services alongside the platform. The evaluation gave technical capability, including social value, most of the weighting, while commercial competitiveness also had a substantial effect on the result. Two major providers competed; the selected solution achieved the strongest overall score despite a rival’s slightly higher technical result. Credibility therefore depends on strong technical evidence and competitive pricing, rather than capability alone.

## Notice

Procurement of a Mass Communication Tool (MCT) and associated messaging services for Yorkshire Ambulance Service via the CCS G-Cloud 14 Framework. The contract has been awarded to Everbridge, via Softcat PLC, for an initial three-year term with an option to extend for a further 12 months. The solution will provide a secure, resilient and scalable platform to support rapid two-way communication during major incidents and business continuity events, replacing unsupported legacy communication tools and addressing a significant organisational risk while delivering the most advantageous combination of quality, functionality and value for money.

### Lot Information

Lot 1

This project was originally initiated in 2022 but was subsequently paused due to funding constraints. Funding was secured through the 2025/26 business planning process, enabling the procurement exercise to recommence. 

A competitive procurement process was undertaken, including supplier demonstrations and evaluation against predefined technical, social value, and commercial criteria. Evaluation was based on a weighted methodology of 60% technical (including social value) and 40% commercial, using the 5,506-user licence tier for comparison. 

The final scores were: 

Everbridge (Supplier A): 99.64% 
BlackBerry (Supplier B): 93.15% 

Whilst BlackBerry achieved a slightly higher technical score, Everbridge's significantly more competitive pricing resulted in the highest overall weighted score and therefore represents the Most Advantageous Tender.

### Procurement Information

Competitive award between two major providers of the solution based on Authority's specification. Contract award to Most Advantageous Tender via NOE CPC Total Technology Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/093369-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Yorkshire Ambulance Service NHS Trust |
| Locality | WAKEFIELD |
| Postcode area | Wakefield |
| Postcode | WF2 0XW |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wrenthorpe and Outwood West |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | TLE45 Wakefield |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Softcat Plc |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 2 Oct 2026 at 13:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/093369-2026

## Notice URLs

- http://www.softcat.com
- https://www.yas.nhs.net

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077fc3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077fc3.json.