--- title: "Provision of HealthRoster Optima UK bundle" ocid: "ocds-h6vhtk-07806c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07806c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07806c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07806c.json" source: "Find A Tender Service" current_stage: "Award" buyer: "North Cumbria Integrated Care NHS Foundation Trust" published: "2026-10-05" --- # Provision of HealthRoster Optima UK bundle Buyer: North Cumbria Integrated Care NHS Foundation Trust Current stage: Award OCID: ocds-h6vhtk-07806c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07806c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-07806c.json) ## Summary North Cumbria Integrated Care NHS Foundation Trust bought a HealthRoster Optima UK software bundle comprising HealthRoster, SafeCare and BankStaff, with software-as-a-service for Instant Pay. It covers rostering for all Agenda for Change staff and links to the Trust’s payroll provider, the NHS Electronic Staff Record system, temporary-staff management through BankStaff and eCommunity community-nursing schedules. SafeCare provides safer-staffing functionality, and the system supplies data for internal People & Culture dashboards. This is a healthcare workforce-management and rostering software procurement, delivered for the Trust at Cumberland Infirmary in Carlisle. The procurement is complete and the contract was awarded to Softcat plc. The Trust made a direct award through the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT), rather than running an open competition. One bid was recorded, and price was the stated award criterion. The contract was signed on 28 September 2026 and is active. Its value is £951,526. The procurement was organised as one lot, covering the software bundle and associated services; that lot is recorded as cancelled, while the overall procurement is complete and the award and contract are active. For suppliers competing for a similar requirement in future, this award points to a need to supply and support integrated NHS workforce-management software, rather than a standalone rostering tool. Credible providers would need to offer rostering across the Trust’s Agenda for Change workforce, safer-staffing functionality, temporary-staff management and SaaS Instant Pay, with reliable integration to payroll, the NHS Electronic Staff Record and community-nursing scheduling systems. The solution must also support internal workforce dashboards. Familiarity with NHS operational systems and the ability to deliver the interfaces and ongoing software services as a joined-up bundle would be important. This purchase went through a direct award under an established health-sector technology framework, so framework access and compliance with its terms are relevant to suppliers seeking comparable work. ## Notice Provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. Delivered via a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT). This contract covers: - Rostering for all agenda for change staff - Links to Northumbria who provide our payroll services - Links to ESR (through new ESR Go interface) - Links to BankStaff for management of temporary staff - Provides safer staffing function through SafeCare - Links to eCommunity software which provides community nursing schedules - Provides data for internal People & Culture Dashboards ### Lot Information Lot 1 The procurement relates to the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. The scope of services includes : - Rostering for all agenda for change staff - Links to Northumbria who provide our payroll services - Links to ESR (through new ESR Go interface) - Links to BankStaff for management of temporary staff - Provides safer staffing function through SafeCare - Links to eCommunity software which provides community nursing schedules - Provides data for internal People & Culture Dashboards The Contracting Authority has awarded the contract by way of a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT). This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust's governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms. ### Procurement Information A direct award was undertaken for the the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. The direct award was made under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT). This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust's governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/093662-2026 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Oct 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £951,526 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | North Cumbria Integrated Care NHS Foundation Trust | | Locality | CARLISLE | | Postcode area | Carlisle | | Postcode | CA2 7HY | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD1 Cumbria | | ITL 3 | TLD13 Cumberland | | Local authority | Cumberland | | Electoral ward | Castle | | Westminster constituency | Carlisle | | Delivery location | TLD12 East Cumbria | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Softcat Plc | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48450000 - Time accounting or human resources software package ## Release History - 5 Oct 2026 at 10:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/093662-2026 ## Notice URLs - http://www.softcat.com - https://www.ncic.nhs.uk/ - https://www.northeastnorthcumbria.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07806c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07806c.json.