---
title: "Insurance Consultancy Services"
ocid: "ocds-h6vhtk-0780cf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0780cf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0780cf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0780cf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CITIZEN HOUSING GROUP LIMITED"
published: "2026-10-05"
---

# Insurance Consultancy Services

Buyer: CITIZEN HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0780cf

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## Summary

Citizen Housing Group Ltd appointed specialist insurance consultancy services to support its insurance programme and property operations. The work covers complex claims, including subsidence, insurance cover enhancements and insurer training, process reviews, and advice on leasehold legislation from an insurance perspective. It also includes reporting to senior leadership and governance bodies, claims trend analysis, holistic risk management, renewal support and alternatives, and flood and storm mapping for insurance purposes. The consultant will help develop strategies for evolving risks such as electric vehicles and solar panels, and support the property team in improving the detail it provides to insurers. The services are for Citizen Housing Group Ltd, based in Birmingham, and are delivered in the United Kingdom. The work falls within insurance consultancy and insurance services.

The procurement is complete and the contract was awarded to Gibbs Laidler. Citizen Housing used a below-threshold direct award without competition. The process had one lot, which is complete. The contract was signed on 26 August 2026 and runs from 8 October 2026 to 31 August 2029. Its value is £108,000 excluding VAT (£129,600 including VAT). The award is active, and the contract is active. The published procurement information does not set out a scored evaluation basis; the supplier was selected through a direct award rather than a competitive evaluation.

For a future requirement from Citizen Housing, a credible consultancy would need demonstrable expertise across insurance programme advice and housing-related property risks. Relevant capability includes handling complex claims such as subsidence, reviewing processes and cover, supporting renewals and alternatives, and helping insurers receive detailed property information. Suppliers would also need to provide claims trend analysis, clear reporting for senior leadership and governance, and broader risk management advice, including mapping flood and storm exposure. The requirement also points to the value of advising on changing risks such as electric vehicles and solar panels, and on insurance implications of leasehold legislation. The range suggests a provider able to combine specialist insurance knowledge with practical support to property teams and senior decision-makers.

## Notice

The supplier will provide specialist expertise on all insurance related matters, including, but not limited to: * Greater assistance with complex claims (e.g. Subsidence claims) * To ensure we receive maximum benefit from the new programme (Cover enhancements, insurer training etc) * Help with process reviews * Assistance with new leasehold legislation (from an insurance perspective) * Greater reporting requirements into ELT, Board, ARC * Claims trend analysis * Holistic risk management work * Renewal assistance * Flood / Storm mapping for insurance purposes * Help creating strategies for evolving risks (EV's, solar panels) etc * Assistance with renewal alternatives if/where required * Support to the property team, with their strive to increase the level of detail they provide to insurers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/093848-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 8 Oct 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £108,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITIZEN HOUSING GROUP LIMITED |
| Locality | BIRMINGHAM |
| Postcode area | Birmingham |
| Postcode | B37 7YN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | Bickenhill |
| Westminster constituency | Meriden and Solihull East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Gibbs Laidler |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66510000 - Insurance services

## Release History

- 5 Oct 2026 at 13:44 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/093848-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/093848-2026
  5th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0780cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0780cf.json.