---
title: "Social Media Management Software"
ocid: "ocds-h6vhtk-07817b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07817b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07817b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07817b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "The Riverside Group Limited"
published: "2026-10-06"
---

# Social Media Management Software

Buyer: The Riverside Group Limited  
Current stage: Award  
OCID: ocds-h6vhtk-07817b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07817b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-07817b.json)

## Summary

The Riverside Group Limited procured social media management software: a software solution for managing and monitoring social media content. The purchase is classified as goods and covers one lot. Delivery is in the United Kingdom. The buyer is a public undertaking based in Speke, Liverpool. The requirement is for a software product rather than a stated programme of social media content creation or marketing services.

The procurement is complete and the contract has been awarded to Sprinklr, Inc. The buyer used a direct award below the applicable threshold, without competition. The contract was signed on 24 August 2026 and runs from 24 August 2026 to 23 August 2028. Its value is £73,975.51 including gross value as recorded. Evaluation criteria are not stated in the published process information.

This award shows demand at Riverside Group for a software solution that combines social media content management with monitoring. Suppliers seeking to compete for a comparable requirement should be able to provide a product that supports both functions, rather than offering social media management services alone. The previous award went to a large software supplier through a direct award without competition, so a future competitor would need a credible, established solution suited to an organisation-wide buyer. The procurement does not describe specific technical integrations, accreditations or service levels, so the demonstrated requirement is the software capability itself and its fit for managing and monitoring social media content.

## Notice

The provision of a software solution to manage and monitor social media content.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/094170-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Aug 2026 - 23 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £73,975 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Riverside Group Limited |
| Locality | SPEKE, LIVERPOOL |
| Postcode area | Liverpool |
| Postcode | L24 8RF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Garston |
| Westminster constituency | Liverpool Garston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Sprinklr, Inc. |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 Oct 2026 at 11:22 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/094170-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/094170-2026
  6th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://sprinklr.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07817b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07817b.json.