---
title: "7200000"
ocid: "ocds-h6vhtk-07821b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07821b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07821b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07821b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Home Office"
published: "2026-10-06"
---

# 7200000

Buyer: Home Office  
Current stage: Award  
OCID: ocds-h6vhtk-07821b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07821b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-07821b.json)

## Summary

The Home Office buys postal services to return completed passport application documents to customers in the UK. The work covers collecting documents from designated passport application hubs (DHUs), sorting them and arranging final-mile delivery. The existing delivery model uses Whistl for collection and sorting, with Royal Mail handling the final mile. This is a single requirement, classified as postal services related to letters (CPV 64112000), and is intended to get customers’ documents back to them after passport applications have been completed. The buyer is the Home Office; the service is for customers across the UK.

The procurement is complete and was awarded to Whistl UK Ltd. The process used a limited procedure without a prior call for competition, on the stated basis of particularly advantageous terms. The tender described an anticipated total of £7.2 million including VAT over a two-year term; the contract award is valued at £6 million. The contract was signed on 17 September 2026. One bid was recorded. The requirement was a single lot, but its status is recorded as cancelled while the award and contract are active. The award criteria were price. The release does not provide an award date or contract-period dates, so these cannot be reported.

For postal and logistics suppliers, this award demonstrates recurring Home Office demand for the secure return of completed passport application documents to customers across the UK. A credible competitor would need to manage collection from multiple passport application hubs, reliable sorting and nationwide final-mile delivery, either through its own network or an effective delivery partner. The stated operating model separates collection and sorting from final delivery, with Royal Mail used for the latter under the current arrangement. Suppliers should therefore be able to coordinate hand-offs and maintain dependable end-to-end service for customer documents. The recorded evaluation basis was price, so cost competitiveness is central to this requirement. The award went to a large supplier following a procedure without a prior competition call.

## Notice

PS7.2m including VAT over 2 years term

### Lot Information

Lot 1

This requirement covers the collection from DHUs of documents post completion of the passport application, for return to UK customers and the final mile delivery. The current contract sees Whistl collecting, sorting and then handing over to RM for final mile delivery.

### Procurement Information

'Purchase of supplies or services of particularly advantageous terms'

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/094480-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Home Office |
| Locality | LONDON |
| Postcode area | Not specified |
| Postcode | Not specified |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Whistl UK Ltd |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64112000 - Postal services related to letters

## Release History

- 6 Oct 2026 at 19:15 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/094480-2026

## Notice URLs

- https://www.gov.uk/government/organisations/home-office

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07821b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07821b.json.