---
title: "Managed Services for Temporary Agency Resources"
ocid: "ocds-h6vhtk-078266"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078266"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078266.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078266.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Waltham Forest"
published: "2026-10-07"
---

# Managed Services for Temporary Agency Resources

Buyer: London Borough of Waltham Forest  
Current stage: Award  
OCID: ocds-h6vhtk-078266

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## Summary

London Borough of Waltham Forest procured managed services for temporary agency resources: a managed service arrangement for sourcing and supplying temporary agency staff. The requirement uses the MSTAR4 framework agreement through the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation. The service is for Waltham Forest, London. This is recruitment and temporary staffing provision rather than a purchase of permanent recruitment services or general workforce consultancy.

The procurement is complete and was awarded to Matrix SCM Limited through a direct award from the MSTAR4 framework, without a prior competition. The contract was signed on 7 October 2026 and is active. Its value is £108 million. The stated contract start is 1 December 2026, for an initial two-year term, with options for two further two-year extensions, giving a possible total term of six years. The procurement was arranged as one lot, although that lot is marked cancelled in the tender data; the award itself is recorded as active. Price was the stated award criterion, and one bid was recorded.

For suppliers looking to compete when this requirement next reaches the market, the award demonstrates demand from Waltham Forest for a managed service covering temporary agency resources, delivered through a collaborative framework route. A credible competitor would need the operational capacity to manage agency staffing requirements at borough-wide scale, including effective supplier and candidate management and the ability to source temporary workers across the authority’s needs. Matrix SCM Limited, recorded as a large supplier, won the award, and price was the stated basis of evaluation. Suppliers should therefore be able to demonstrate cost-effective delivery of a managed temporary staffing service and experience working through framework agreements. The contract’s possible six-year term indicates a substantial, sustained service requirement rather than a one-off staffing exercise.

## Notice

MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO). The new contract will commence on 1 December 2026 for an initial two-year term, with the option to extend for two further periods of two years each (6 years in total).

### Lot Information

Lot 1

Direct Award via MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO).

### Procurement Information

Direct award via MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/094621-2026 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £108,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Waltham Forest |
| Locality | WALTHAMSTOW |
| Postcode area | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLI53 Redbridge and Waltham Forest |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Matrix SCM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 7 Oct 2026 at 11:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/094621-2026

## Notice URLs

- http://www.walthamforest.gov.uk
- https://teammatrix.com/contact-us/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078266. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078266.json.