---
title: "LTC - Support, Maintenance and Subscription for Track Record Engage (TRE)"
ocid: "ocds-h6vhtk-0782aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0782aa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0782aa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0782aa.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "National Highways"
published: "2026-10-07"
---

# LTC - Support, Maintenance and Subscription for Track Record Engage (TRE)

Buyer: National Highways  
Current stage: Award  
OCID: ocds-h6vhtk-0782aa

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## Summary

National Highways Limited procured support, maintenance and subscription for Track Record Engage (TRE), the cloud-based stakeholder and land management system used by Lower Thames Crossing Land & Property to manage its property portfolio. The requirement is for continued operation and support of this software rather than a general-purpose communications package. The procurement is classified as desktop communications software. Its stated use is tied to the Lower Thames Crossing land and property portfolio; no separate delivery location is identified.

The procurement is complete and the contract is active. National Highways made a direct award to Jacobs UK Ltd, the system’s developer and proprietor, on the stated grounds that no alternative supplier could provide the service. The award was made on 7 October 2026 and the contract was signed the same day. The contract runs from 19 October 2026 to 31 March 2028. Its value is £180,798 excluding VAT (£216,957.60 including VAT). There was one lot, covering the TRE support, maintenance and subscription. The published rationale identifies sole-supplier technical reasons; no separate scoring or comparative evaluation basis is described.

For suppliers tracking future Lower Thames Crossing land and property technology requirements, this award demonstrates National Highways’ demand for ongoing support, maintenance and subscription services for a cloud-based system managing a major infrastructure project’s property portfolio. The decisive competitive barrier here was product ownership: Jacobs developed and owns Track Record Engage, and the buyer considered there to be no alternative provider. A credible competitor for a comparable future requirement would therefore need to offer an established stakeholder and land management platform suited to a complex property portfolio, together with the ability to maintain and support it as a continuing service. The award indicates that proprietary software rights and continuity of service can outweigh competition between providers when the buyer requires a specific existing system.

## Notice

Track Record is the system used by Lower Thames Crossing Land & Property to manage the LTC property portfolio.

### Procurement Information

Track Record Engage is a cloud based digital stakeholder and land management tool developed by Jacobs. As Jacobs are the proprietors of the system and as such there is no alternative supplier to provide this service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/094759-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Oct 2026 |
| Contract period | 19 Oct 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £180,798 |
| Contracts value | £180,798 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | National Highways |
| Locality | BIRMINGHAM |
| Postcode area | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Jacobs UK Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48511000 - Desktop communications software package

## Release History

- 7 Oct 2026 at 13:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/094759-2026
- 7 Oct 2026 at 13:23 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/094741-2026
- 7 Oct 2026 at 13:08 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/094727-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/094759-2026
  7th October 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/094741-2026
  7th October 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/094727-2026
  7th October 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://nationalhighways.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0782aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0782aa.json.