---
title: "Manzen LIMS System Customer Support & Development"
ocid: "ocds-h6vhtk-0782fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0782fb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0782fb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0782fb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Belfast Health and Social Care Trust"
published: "2026-10-07"
---

# Manzen LIMS System Customer Support & Development

Buyer: Belfast Health and Social Care Trust  
Current stage: Award  
OCID: ocds-h6vhtk-0782fb

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## Summary

Belfast Health & Social Care Trust procured customer support and development for its Manzen Laboratory Information Management System (LIMS), the software used in its tissue typing system. The service covers support and maintenance, updates and resolving issues, supporting the Trust’s laboratory service and patient care. This is specialist IT software support work (CPV 72000000), delivered in the United Kingdom. The requirement concerns the Manzen system specifically rather than general IT support or a new software implementation.

The procurement is complete and was directly awarded to TISSUE TYPING SYSTEMS UK LIMITED. The award was made on 7 October 2026, at a value of £288,730.50 excluding VAT (£346,476.60 including VAT). The contract period runs from 1 November 2026 to 31 October 2033. There was one lot. The Trust used a direct award because it considered the Manzen system proprietary and TTS UK the sole supplier with the required technical expertise, authorised access and specialist knowledge. It concluded that alternatives would cause significant technical difficulties, operational disruption or additional cost, and that competition was absent for technical reasons and because of exclusive rights. The Trust cited Schedule 5 of the Procurement Act 2023.

This award indicates that the Trust’s Manzen tissue typing system creates an ongoing need for specialist maintenance, user support, software updates and issue resolution. A credible competitor for a future requirement would need demonstrable technical expertise in the system, authorised access rights and detailed product knowledge, as well as the capacity to sustain support over a long service period. The Trust’s stated rationale makes proprietary rights and the practical ability to avoid disruption to laboratory operations central commercial barriers: a supplier offering only general LIMS or IT support would not meet the requirement as described. Suppliers with a technically equivalent route to support the Manzen platform, and evidence that they can protect continuity of the Trust’s laboratory service and patient care, are best placed to compete if the requirement returns to market.

## Notice

Procurement of Manzen LIMS System Customer Support & Development

### Procurement Information

The contract is being awarded to TTS UK Ltd for the provision of support and maintenance services for the Manzen Tissue Typing System. The Manzen system is proprietary software and TTS UK Ltd is the sole supplier with the necessary technical expertise, authorised access rights, and specialist knowledge required to provide ongoing maintenance, support, updates, and issue resolution. No reasonable alternative supplier is capable of delivering these services without significant technical difficulties, operational disruption, or substantial additional cost that would impact on the Trusts ability to provide a Laboratory Service and ability to deliver patient care. Belfast HSC Trust is satisfied that competition is absent for technical reasons and due to the protection of exclusive rights. Accordingly, the direct award is justified under Schedule 5 of the Procurement Act 2023. The absence of competition is not a result of the artificial narrowing of the parameters of the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/094873-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Oct 2026 |
| Contract period | 1 Nov 2026 - 31 Oct 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £288,730 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Belfast Health and Social Care Trust |
| Locality | BELFAST |
| Postcode area | Northern Ireland |
| Postcode | BT12 6BA |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Falls |
| Westminster constituency | Belfast West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Tissue Typing Systems (UK) Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Oct 2026 at 15:31 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/094873-2026
- 7 Oct 2026 at 15:19 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/094858-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/094873-2026
  7th October 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/094858-2026
  7th October 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.tissuetypingsystems.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0782fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0782fb.json.