---
title: "Magic Square Software Service Agreement"
ocid: "ocds-h6vhtk-07831f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07831f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07831f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07831f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Coventry University"
published: "2026-10-07"
---

# Magic Square Software Service Agreement

Buyer: Coventry University  
Current stage: Award  
OCID: ocds-h6vhtk-07831f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07831f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-07831f.json)

## Summary

Coventry University has procured a software service agreement covering four enterprise applications developed and supported by Magic Square Systems: CU ETHICS, OMIS Future Travel, PGR+ and thefutureworks. The systems support the university’s research governance and compliance, travel, postgraduate recruitment and workforce management. Each is a secure ASP.NET MVC application with a SQL Server backend, integrated with the university’s single sign-on and hosted in its dedicated environment. The requirement combines software support and maintenance with continuous improvement, enhancements and strategic development. This is specialist IT software development and support work, rather than a purchase of standalone software. The services support Coventry University’s operations in Coventry, within its own hosted environment.

The procurement is complete and was directly awarded to Magic Square Systems Limited. The award was dated 7 October 2026 and is valued at £237,250 excluding VAT (£284,700 including VAT). The contract period runs from 1 November 2026 to 31 October 2028, with a stated renewal option described as “2+1” and a maximum extent to 31 October 2029. Coventry University’s rationale was to consolidate separate product contracts into one university-wide agreement, broaden service coverage and add structured improvement and strategic development capacity. The university cited technical reasons and said its market analysis found no comparable offering from another supplier. There is one lot, marked suitable for SMEs. The award is recorded as pending.

This award shows demand from Coventry University for a supplier able to support a portfolio of established, operationally important university applications, rather than deliver a single new system. A credible competitor for a future requirement would need the technical capability to develop and maintain secure ASP.NET MVC applications backed by SQL Server, integrate them with the university’s single sign-on and support hosting in the university’s dedicated environment. The four applications span research governance and compliance, travel, postgraduate recruitment and workforce management, so relevant product knowledge and the ability to sustain several services together would matter. The service model also calls for responsive support and maintenance, structured continuous improvement and enhancements, and planned strategic development aligned with product roadmaps. The stated rationale indicates that Coventry University valued continuity and a service offer comparable across all four products.

## Notice

The Services provided under this Agreement comprise four enterprise applications developed and supported by Magic Square Systems Limited ("MSS") for Coventry University: CU ETHICS, OMIS Future Travel (OMIS FT), PGR+, and thefutureworks (TFW). Each platform is delivered as a secure ASP.NET MVC application with a SQL Server backend, fully integrated with Coventry University's Single Sign On (SSO) infrastructure and hosted within the University's dedicated environment. Together, these systems support critical operational, governance and compliance processes across research, travel, postgraduate recruitment and workforce management.

### Procurement Information

This contract facilitates a move away from individual University Product Contracts to a Single University Co-Term Agreement. This Software Service Agreement represents a material enhancement in the level, structure and value of service provision across the four products. This contract delivers the broader scope of coverage which includes: enhanced Support & Maintenance, a more structured Continuous Improvement & Enhancements service, and the introduction of a dedicated Strategic Development Allowance that was not available under the previous SLA model. This SSA provides greater assurance, resilience and continuity across the contract term, while also creating planned capacity for product evolution, road map alignment, proactive improvements and future development. This contract is an investment in a more comprehensive, forward-looking and strategically aligned service model that better supports the long-term sustainability and development of the products. Market analysis undertaken by Coventry University has not resulted in a comparable service offering from any alternative supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/094925-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Oct 2026 |
| Contract period | 1 Nov 2026 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £237,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Coventry University |
| Locality | COVENTRY |
| Postcode area | Coventry |
| Postcode | CV1 5FB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAGIC SQUARE SYSTEMS LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Oct 2026 at 16:36 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/094925-2026
- 7 Oct 2026 at 16:30 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/094918-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/094925-2026
  7th October 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/094918-2026
  7th October 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.coventry.ac.uk
- https://magicsquaresystems.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07831f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07831f.json.