---
title: "Soft FM Services"
ocid: "ocds-h6vhtk-078357"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078357"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078357.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078357.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "The Royal Borough of Kingston upon Thames"
published: "2026-10-08"
---

# Soft FM Services

Buyer: The Royal Borough of Kingston upon Thames  
Current stage: Award  
OCID: ocds-h6vhtk-078357

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078357.json)

## Summary

The Royal Borough of Kingston upon Thames bought soft facilities management services for around 40 council buildings in Kingston upon Thames, including offices, community centres and multi-storey car parks. The work covers routine and reactive cleaning, porterage, window cleaning, waste management, deep cleaning, pest control, fire-alarm testing, external-area maintenance, hospitality and meeting support, and cleaning IT equipment. The supplier is also responsible for providing the equipment, cleaning materials, consumables and personal protective equipment needed to deliver the services. This is a broad, multi-site cleaning and support-services contract rather than a single-building cleaning requirement.

The procurement is complete and the contract was awarded to YBC Cleaning Services Limited, with one bid recorded. The contract was signed on 1 October 2026 and is valued at £6,607,919. The contract period and award date are not stated. The buyer ran a further competition through the Crown Commercial Service Facilities and Workplace Services dynamic purchasing system, using a limited procedure without a separate call for competition. Evaluation weighted price at 40%; quality accounted for 50%, covering service delivery (30%), quality control and assurance (5%), training and vetting (5%), contract management and performance (5%), and improvement and innovation (5%). Social value accounted for the remaining 10%. The procurement was presented as one lot, which is recorded as cancelled, while the associated award and contract are active.

This outcome demonstrates demand from Kingston Council for an integrated soft facilities-management provider able to serve a varied portfolio of public buildings and coordinate a wide range of cleaning, porterage and ancillary tasks. A credible competitor for this requirement would need the operational capacity to cover multiple sites, respond to both planned and reactive needs, and supply its own equipment, materials, consumables and protective equipment. The evaluation placed greatest weight on service delivery, with additional emphasis on assurance, staff training and vetting, contract management, performance and continuous improvement. Suppliers would also need to show how they deliver social value and offer competitive pricing. The successful supplier was an SME, indicating that the requirement was deliverable by a smaller business, though the breadth and coordination of services remain significant.

## Notice

Provision of soft Facilities Management (FM) cleaning and portering services across approximately 40 Council buildings within the Royal Borough of Kingston upon Thames, including offices, community centres and multi-storey car parks. The services will include routine and reactive cleaning, porterage, window cleaning, waste management, deep cleaning, pest control, fire alarm testing, maintenance of external areas, hospitality and meeting support, and IT equipment cleaning, together with the provision of all necessary equipment, cleaning materials, consumables and PPE.

### Lot Information

Lot 1

This is a further competition via the CCS Facilities and Workplace Services DPS (RM6264) for the provision of soft Facilities Management (FM) cleaning and portering services across approximately 40 Council buildings within the Royal Borough of Kingston upon Thames, including offices, community centres and multi-storey car parks. The services will include routine and reactive cleaning, porterage, window cleaning, waste management, deep cleaning, pest control, fire alarm testing, maintenance of external areas, hospitality and meeting support, and IT equipment cleaning, together with the provision of all necessary equipment, cleaning materials, consumables and PPE.

### Procurement Information

This procurement was carried out as a further competition through the Crown Commercial Service (CCS) Facilities Management and Workplace Services (RM6264) Dynamic Purchasing System (DPS), in accordance with PCR2015 under the transitionary arrangements. A new, standalone Call for Competition notice was not required for this call-off contract, as the advertising and transparency obligations were fully satisfied by the original publication of the DPS notice to the market.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/095020-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,607,919 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Royal Borough of Kingston upon Thames |
| Locality | KINGSTON UPON THAMES |
| Postcode area | Kingston upon Thames |
| Postcode | KT1 1EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Kingston upon Thames |
| Electoral ward | Kingston Town |
| Westminster constituency | Kingston and Surbiton |
| Delivery location | TLI63 Merton, Kingston upon Thames and Sutton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YBC Cleaning Services Limited |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79993100 - Facilities management services

## Release History

- 8 Oct 2026 at 09:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/095020-2026

## Notice URLs

- http://www.kingston.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078357. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078357.json.