---
title: "Community Healthcare Service"
ocid: "ocds-h6vhtk-078394"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078394"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078394.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078394.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD"
published: "2026-10-08"
---

# Community Healthcare Service

Buyer: NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-078394

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078394.json)

## Summary

NHS Norfolk and Suffolk Integrated Care Board commissioned short-term bridging care to support Pathway 1 discharges from James Paget University Hospital and Great Yarmouth and Waveney community hospitals. Care Assistants provide safe support at home for medically optimised patients, for up to 72 hours while county council reablement teams arrange ongoing care. The service requires both single-assist and double-assist provision: one two-person team for double-assist cases and one single-assist team. It includes seven-day cover from 7am to 10pm, rapid mobilisation and daily coordination with acute discharge teams and social care. Delivery is in the Norfolk and Suffolk area served by the named hospitals.

The contract has been awarded to East Coast Community Healthcare CIC and is active; this is a formal modification extending existing services to cover the period before council reablement teams commence care. The award was approved on 25 September 2026. The contract was signed on 13 July 2026 and runs from 19 October 2026 to 31 March 2027. Its stated value is £270,855,397. The procurement used the Provider Selection Regime for healthcare services, rather than the Procurement Act 2023. The modification rationale is the need for additional services from the original provider. The contract covers one service lot: short-term home support for hospital discharges. No evaluation criteria are stated.

This award indicates demand from NHS Norfolk and Suffolk Integrated Care Board for rapid, short-term home support that helps patients leave hospital safely while longer-term reablement is arranged. A credible provider for a comparable requirement would need to mobilise a responsive Care Assistant workforce, sustain seven-day coverage across daytime and evening hours, and provide both single- and double-assist care. Operational capability would also need to support quick referrals and daily coordination with hospital discharge teams and local authority social care services. The requirement is for temporary bridging capacity rather than ongoing reablement: providers would need to deliver safe support for a limited period and hand over when council teams begin care. The contract was modified to extend existing services, showing the value of established delivery capacity for urgent continuity of care.

### Lot Information

Lot 1

Additional capacity required for P1 discharges. The investment provides short term bridging capacity delivered by Care Assistants to support Pathway 1 discharges from JPUH and GYW community hospitals. This capacity enables medically optimised patients to return home on the day they are ready, by providing up to 72 hours of safe, short term support until NCC/SCC reablement teams commence care. The service offers: * Flexible single assist and double assist Care Assistant capacity 1 x Double Assist Team (2 Care Assistants) 1 x Single Assist Teams (1 Care Assistant) * 7 day a week coverage, 7am until 10pm * Rapid mobilisation and responsive workforce * Daily coordination with acute discharge teams and social care

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/095130-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 19 Oct 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £270,855,397 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Postcode area | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | East Coast Community Healthcare Community Interest Company |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 8 Oct 2026 at 11:47 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/095130-2026

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:999999-2099:TEXT:EN:HTML
- https://www.norfolkandsuffolk.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078394. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078394.json.