---
title: "A Legal Case Management System"
ocid: "ocds-h6vhtk-0783a0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0783a0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0783a0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0783a0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Dudley Metropolitan Borough Council"
published: "2026-10-08"
---

# A Legal Case Management System

Buyer: Dudley Metropolitan Borough Council  
Current stage: Award  
OCID: ocds-h6vhtk-0783a0

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## Summary

Dudley Metropolitan Borough Council procured a legal case management system: software to support the management of legal cases. The procurement was classified as software and information systems, with delivery in Dudley. The requirement was treated as a single package rather than separate lots. The buyer is a local authority, and the system is intended for its legal case management needs. The selected provider, Iken Business Ltd, is based in Bristol. This purchase is relevant to suppliers of legal-sector case management software and related implementation or supply services, particularly those able to serve a local authority. The available description identifies the system at a high level but does not indicate detailed functionality or technical specifications.

The procurement is complete and has been awarded to Iken Business Ltd. Dudley Metropolitan Borough Council used a limited procedure, making an approved call-off under the G-Cloud 14 framework’s cloud software lot, without a separate competition notice. One bid was recorded. The stated evaluation criterion was price. The contract was signed on 7 October 2026 and is active. Its value is £94,542. The tender had one lot, which is recorded as cancelled, while the award and contract are recorded as active; the published outcome names Iken Business Ltd as the selected supplier. No contract end date or duration is stated in the available details, so the length of the arrangement cannot be established from these facts.

This award shows that Dudley Metropolitan Borough Council buys cloud-based legal case management software through a framework call-off, and that a specialist supplier can win the requirement through this route. Suppliers competing when this requirement returns should be able to provide a fit-for-purpose legal case management system and demonstrate a credible route to supply through an appropriate public-sector framework. As the recorded evaluation basis was price, a competitive, clearly presented cost offer is commercially important. The buyer is a local authority, so suppliers should be prepared to support public-sector legal case management needs. The available description does not detail required integrations, security standards, implementation work or support arrangements; the award therefore establishes demand for the system category, rather than a more specific technical capability profile.

## Notice

A legal case management system

### Procurement Information

Approved call off via Call-Off Contract under G Cloud 14 (Lot 2 Cloud Software) Ref: 9735

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/095151-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £94,542 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Dudley Metropolitan Borough Council |
| Locality | DUDLEY |
| Postcode area | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG36 Dudley |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Iken Business Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48900000 - Miscellaneous software package and computer systems

## Release History

- 8 Oct 2026 at 12:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/095151-2026

## Notice URLs

- https://dudley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0783a0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0783a0.json.