---
title: "Modern.Gov Annual Support and Maintenance"
ocid: "ocds-h6vhtk-078420"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078420"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078420.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078420.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Herefordshire Council"
published: "2026-10-08"
---

# Modern.Gov Annual Support and Maintenance

Buyer: Herefordshire Council  
Current stage: Award  
OCID: ocds-h6vhtk-078420

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078420.json)

## Summary

Herefordshire Council procured annual support and maintenance for its Modern.Gov system, an IT software support service. The requirement was purchased through the Crown Commercial Service’s Vertical Application Solutions framework, under the relevant software solutions lot. The service supports the council’s use of Modern.Gov; the procurement description does not detail particular maintenance tasks or service levels. Delivery is associated with Hereford, in Herefordshire. The council was the buyer, and Civica UK Ltd was selected as supplier. This is a focused software support requirement for public-sector organisations using Modern.Gov, rather than a general IT consultancy or software development commission.

The procurement is complete and the contract is active. Herefordshire Council awarded the contract to Civica UK Ltd through a limited procedure without a prior competition, using the Crown Commercial Service Vertical Application Solutions framework. The contract was signed on 1 April 2026 and is valued at £12,800. The award is recorded as active. The procurement comprised one lot for annual Modern.Gov support and maintenance, with award based on price. One bid was recorded. The available contract information does not give a start or end date or a stated duration, so the period covered by the annual support arrangement cannot be set out more precisely. The lot is recorded as cancelled, despite the active award and contract; the data does not clarify this difference.

This award demonstrates a specific, recurring public-sector need for annual support and maintenance of the Modern.Gov platform at Herefordshire Council. A credible supplier for a future requirement would need to provide support for that product and deliver ongoing maintenance suited to the council’s operational use. The award went to Civica UK Ltd, and the procurement was made through a Crown Commercial Service framework rather than an open competition; suppliers seeking similar work would therefore need access to the relevant framework route. Price was the stated award basis, making competitive pricing important alongside the ability to sustain the service. The procurement does not set out technical certifications, staffing levels or detailed service requirements, so it does not establish further qualification thresholds.

## Notice

Modern.Gov Annual Support and Maintenance purchased under VAS - ModGov-75 of CCS RM6259 vertical application solutions Framework Lot 4

### Lot Information

Lot 1

Modern.Gov Annual Support and Maintenance purchased under VAS - ModGov-75 of CCS RM6259 vertical application solutions Framework Lot 4

### Procurement Information

Contract awarded under the Framework Contract with the reference number RM6259 for the provision of Vertical Application Solutions / Lot 4

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/095376-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £12,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Herefordshire Council |
| Locality | HEREFORD |
| Postcode area | Hereford |
| Postcode | HR4 0LE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG11 Herefordshire, County of |
| Local authority | Herefordshire, County of |
| Electoral ward | Widemarsh |
| Westminster constituency | Hereford and South Herefordshire |
| Delivery location | TLG11 Herefordshire, County of |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Civica UK Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Oct 2026 at 16:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/095376-2026

## Notice URLs

- http://www.herefordshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078420. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078420.json.