---
title: "Warden Call Systems - Service Maintenance"
ocid: "ocds-h6vhtk-078457"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078457"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078457.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078457.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Ipswich Borough Council"
published: "2026-10-09"
---

# Warden Call Systems - Service Maintenance

Buyer: Ipswich Borough Council  
Current stage: Tender  
OCID: ocds-h6vhtk-078457

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078457.json)

## Summary

Ipswich Borough Council is seeking a servicing contractor for 14 warden call systems and 517 speech modules installed in sheltered and homeless housing units. The requirement is for repair and maintenance services for these resident safety and communication systems. The equipment is located in the council’s housing units in Ipswich, Suffolk. The contract covers servicing the installed systems and modules; the council is the buyer.

The council invited offers through an open competition under a below-threshold procedure. The enquiry deadline was 22 October 2026 at 14:00, and the bid submission deadline was 6 November 2026 at 11:00. The stated contract period runs from 1 December 2026 to 30 November 2028, with three possible 12-month renewals and a maximum stated extension date of 30 November 2031. The estimated value is £50,000 excluding VAT (£59,998 including VAT). Evaluation is weighted 60% on price and 40% on quality. Electronic submission is allowed via Suffolk Sourcing.

This is suited to service and maintenance providers with the technical capability to inspect, maintain and repair warden call systems and speech modules in supported and homeless housing. Suppliers should be able to service a multi-site installed estate and maintain reliable resident communication equipment across sheltered accommodation. The scale is a defined maintenance requirement covering 14 systems and 517 modules, so bidders need suitable field-service capacity and experience supporting this type of equipment. The evaluation gives quality substantial weight alongside price, making a credible service approach relevant as well as competitive pricing.

## Notice

Servicing contract for 14 warden call systems and 517 speech modules installed in sheltered & homeless housing units.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/095490-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2026 |
| Submission deadline | 6 Nov 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | £50,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Ipswich Borough Council |
| Locality | IPSWICH |
| Postcode area | Ipswich |
| Postcode | IP1 2DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | TLH14 Suffolk CC |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 9 Oct 2026 at 09:56 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/095490-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/095490-2026
  9th October 2026 - Tender notice on Find a Tender
- www.suffolksourcing.uk

## Notice URLs

- http://www.suffolksourcing.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078457. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078457.json.