--- title: "Westminster Complex Needs Assessment Centre" ocid: "ocds-h6vhtk-078490" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078490" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078490.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078490.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "Westminster City Council" published: "2026-10-09" --- # Westminster Complex Needs Assessment Centre Buyer: Westminster City Council Current stage: Planning OCID: ocds-h6vhtk-078490 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078490) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078490.json) ## Summary Westminster City Council is considering commissioning a Complex Needs Assessment Centre for people experiencing rough sleeping or homelessness alongside multiple support needs. The proposed service would provide accommodation, assessment, stabilisation, triage and short-term interventions, using a trauma-informed, person-centred approach. It would assess people’s housing, health, social care and support needs, coordinate input from multiple agencies, and identify suitable onward pathways, including specialist services, existing support networks and sustainable accommodation. The centre is intended to act as a gateway into Westminster’s homelessness system and help reduce repeat homelessness and unsuccessful placements. The work is health and social care services, delivered in Westminster, London, with collaboration between statutory and voluntary sector partners. This is a planning-stage market engagement exercise, not a tender or pre-qualification process. The Council is seeking market feedback to inform its commissioning strategy, which it expects to finalise in autumn 2026. Questionnaire responses are requested by 26 October 2026; the Council expects a subsequent procurement notice around 10 December 2026. The proposed service is intended to start on 1 July 2027, for an initial three-year contract with an option to extend by up to two years. The stated estimated value is £897,139 per year, £2,691,416 for the initial period and £4,485,693 for the full possible contract period. Responses will inform the Council’s approach but do not commit it to a particular procurement model. The Council is testing the market’s interest, expertise and capacity to deliver accommodation alongside assessment and support, or to provide the assessment and support in partnership with an accommodation provider. Organisations with suitable accommodation, or the ability to provide it by the planned service start, may be considered for a follow-up discussion about delivery models and a possible future contract. Relevant capabilities include holistic assessment, stabilisation and triage; intensive case coordination and reconnection; and working with statutory and voluntary sector partners to arrange onward support and accommodation. The Council also wants views on partnership models and workforce requirements. The proposed service is identified as suitable for small and medium-sized businesses and voluntary, community and social enterprises, making partnership arrangements a potential route for providers with complementary capabilities. ## Notice Westminster City Council (WCC) is undertaking market engagement and invites interested parties to complete a Market Sounding Questionnaire. The purpose of this exercise is to gather feedback from the market regarding the potential commissioning of a Complex Needs Assessment Centre for individuals experiencing homelessness and multiple disadvantage. This Market Sounding Questionnaire is not a call for tenders or a pre-qualification exercise. The purpose of the questionnaire is to gain insight into the market and understand the level of interest, expertise, and capacity to deliver an assessment-focused service for people with complex needs. The Authority is seeking feedback from organisations that may be able to provide accommodation alongside assessment and support services, or deliver assessment and support services in partnership with a suitable accommodation provider. The proposed Complex Needs Assessment Centre would provide a safe and structured environment for individuals experiencing rough sleeping and homelessness who present with multiple and intersecting support needs, including mental health issues, substance misuse, physical health conditions, offending histories, and other forms of social exclusion. Operating through a trauma-informed and person-centred approach, the service would provide comprehensive assessment, stabilisation, triage and short-term intervention to identify the most appropriate pathway for each individual. A key function of the Centre would be to undertake holistic assessments and coordinate multi-agency input to determine an individual's housing, support, health and social care needs. The service would work to reconnect service users with existing support networks, local authority areas where appropriate, specialist services, and sustainable accommodation options. Through effective triage and intensive case coordination, the Centre would support individuals to move swiftly into the most suitable accommodation and support pathway, reducing rough sleeping, repeat homelessness, and unsuccessful placements. The Centre would act as a key gateway within Westminster's homelessness system, supporting informed decision-making, improving access to services, and ensuring that individuals with complex needs receive the right intervention at the right time. The service would work closely with statutory and voluntary sector partners to facilitate onward moves, strengthen partnership working, and improve outcomes for people experiencing multiple disadvantage. To inform its commissioning strategy, Westminster City Council is seeking market feedback through this questionnaire. The information gathered will help the Authority understand the market's capability and capacity to deliver a Complex Needs Assessment Centre, including accommodation provision where applicable, assessment and triage functions, reconnection activity, partnership models, workforce requirements, and approaches to supporting individuals with multiple disadvantage. The Council would be seeking a contract of a minimum of three years with an option to extend for up to two years. Value -- Annual value PS897,139, initial period PS2,691,416 and for full contract period PS4,485,693 ### Planning Information WCC plans to finalise the commissioning strategy in autumn 2026. It is envisaged that any potential contract(s) will commence in July 2027. All dates represent indicative timeframes only and may be subject to change. This questionnaire will not form part of any potential future formal procurement process. All responses are to be submitted via Jaggaer no later than Monday 26th October 2026. All responses received by this date will be considered but will not bind the Authority to any particular commissioning or potential procurement approach. WCC reserve the right to not review or consider any responses received after the submission date. Where landlords or support providers have suitable accommodation, or confirm they would be able to have such accommodation by 1 July 2027, the Authority may arrange a follow-up meeting to discuss the delivery model and a potential future contract. Opportunity can be accessed at https://wcc.ukp.app.jaggaer.com/ ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/095578-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Oct 2026 | | Submission deadline | Not specified | | Future notice date | 10 Dec 2026 | | Award date | Not specified | | Contract period | 1 Jul 2027 - 30 Jun 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,485,693 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Westminster City Council | | Locality | LONDON | | Postcode area | South West London | | Postcode | SW1E 6QP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI32 Westminster | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 9 Oct 2026 at 11:36 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/095578-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/095578-2026 9th October 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://wcc.ukp.app.jaggaer.com/ - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.westminster.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078490. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078490.json.