---
title: "Employee Relations Case Management System"
ocid: "ocds-h6vhtk-078502"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078502"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078502.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078502.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "Network Rail Infrastructure Ltd"
published: "2026-10-09"
---

# Employee Relations Case Management System

Buyer: Network Rail Infrastructure Ltd  
Current stage: Planning  
OCID: ocds-h6vhtk-078502

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## Summary

Network Rail Infrastructure Limited intends to procure an employee relations case management system. The scope has two parts: a knowledge portal holding HR policies so employees can find guidance and signposting, and a case management system for handling employee-relations cases. The case system must support access through different means, including computers and mobile devices, securely store case documentation and interview notes, and follow Network Rail’s predetermined case-management process. This is a software service for managing employee-relations information and workflows, rather than a general-purpose HR system. The buyer is Network Rail Infrastructure Limited, based in London; the intended contract concerns use of the system by the organisation.

This process is at the planning stage: Network Rail has signalled an intention to procure, but has not issued an invitation to tender. It has planned preliminary market engagement, with information about the engagement scope and submission process available through its supplier portal. The buyer’s stated engagement milestone is 30 October 2026; this is an engagement date, not a bid deadline. The procurement is above the relevant threshold. The planned contract period runs from 30 November 2028 to 30 November 2030. The requirement is arranged as one lot. No procurement procedure, award method, estimated contract value or evaluation criteria are stated at this planning stage.

This requirement is likely to suit software providers with experience delivering secure employee-relations or HR case-management platforms, particularly systems that combine policy guidance with structured case workflows. Relevant capabilities include accessible use across desktop and mobile devices, secure handling of sensitive case files and interview notes, configurable processes that can follow an organisation’s established procedures, and a searchable knowledge portal for policy guidance and signposting. Suppliers able to demonstrate secure information management and implementation of business-specific workflows should consider tracking the planned procurement and engaging with the buyer’s market engagement. The requirement is for an organisation-wide business system rather than a one-off software supply. No specific accreditation, technical standard, supplier experience threshold or capacity requirement has yet been stated.

## Notice

Employee Relations Case Management System High Level Requirements: 1. Knowledge Portal - containing all HR Policies where employees can obtain guidance and sign posting. 2. Case Management System - A system to manage cases relating to ER topics that can be accessed via different means (PC, mobile etc) which securely stores all relevant case documentation, interview notes, and relating documentation required and follows the pre-determined case management process as detailed by Network Rail.

### Planning Information

For further information relating to the scope of this pre-market enagement and the submission process, please review the documents titled "Employee Relations Case Management System - PME" via the instructions below:
1)Follow the link: https://networkrail.bravosolution.co.uk/web/login.html
2) From the welcome screen access the 'view current opportunites' link and select "#46403 - Employee Relations Case Management System"
3) Click on the attachments to view the attached documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/095779-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Nov 2028 - 30 Nov 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Network Rail Infrastructure Ltd |
| Locality | LONDON |
| Postcode area | South East London |
| Postcode | SE1 8SW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72268000 - Software supply services

## Release History

- 9 Oct 2026 at 15:41 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/095779-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/095779-2026
  9th October 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://networkrail.bravosolution.co.uk/web/login.html
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.networkrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078502. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078502.json.