---
title: "Microsoft 365 Governance, Operating Model and AI Readiness Assessment"
ocid: "ocds-h6vhtk-0785f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0785f5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0785f5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0785f5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "British Business Bank"
published: "2026-10-12"
---

# Microsoft 365 Governance, Operating Model and AI Readiness Assessment

Buyer: British Business Bank  
Current stage: Award  
OCID: ocds-h6vhtk-0785f5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0785f5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0785f5.json)

## Summary

British Business Bank Plc commissioned consultancy to assess its Microsoft 365 environment and readiness for AI-enabled services. The work covers the estate’s key services, usage, governance, ownership, controls and operational risks; supporting arrangements for service ownership, accountability and lifecycle management; and the operating model needed to manage Microsoft 365 sustainably. It also examines information architecture, content readiness, access controls and governance maturity, including constraints to safe adoption of Microsoft Copilot and other AI-enabled services. The consultancy is to assess the skills, roles, responsibilities, resources and specialist support required, then develop a target-state architecture, prioritised improvement roadmap options and an outline business case for future investment and delivery decisions. The requirement is systems and technical consultancy, delivered in the United Kingdom.

The procurement is complete and the contract is active. British Business Bank Plc selected Pieterse Consulting Digital Solutions Ltd. The contract was signed on 9 October 2026 and runs from 15 October 2026 to 14 April 2027. Its value is £78,950 excluding VAT (£94,740 including VAT). The procurement was a below-threshold process; the specific method is recorded as unknown. It was structured as a single lot. The published information does not set out award criteria or eligibility requirements, so the basis on which the supplier was evaluated cannot be described further.

This award shows demand from British Business Bank Plc for independent, end-to-end Microsoft 365 governance and AI-readiness consultancy. A credible competitor for a future requirement of this kind would need the capability to review Microsoft 365 services, usage, controls, ownership and operational risks, as well as governance, accountability and lifecycle management. Relevant expertise would span information architecture, content readiness, access controls and the safe adoption constraints of Microsoft Copilot and other AI-enabled services. The work also calls for the ability to assess operating-model needs, including skills, roles, responsibilities, resourcing and specialist support, and to turn findings into target-state architecture, prioritised improvement options and a business case. The selected supplier is an SME, showing that this consultancy requirement was delivered by a smaller specialist business.

## Notice

An independent assessment of the current Microsoft 365 estate, including key services, usage, governance, ownership, controls and operational risks. A review of the supporting governance arrangements, lifecycle management, service ownership, accountability and the future operating model required to sustainably manage Microsoft 365. Assessment of the information architecture, content readiness, access controls and governance maturity to identify constraints to safe adoption of Microsoft Copilot and wider AI-enabled services. Assess the skills, roles, responsibilities, resources and specialist support required to operate, govern and improve Microsoft 365 and related AI-enabled services. The requirement is to develop a target-state architecture, options for prioritised improvement roadmaps and an outline business case to support future investment and delivery decisions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/096256-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 15 Oct 2026 - 14 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £78,950 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | British Business Bank |
| Locality | SHEFFIELD, |
| Postcode area | Sheffield |
| Postcode | S1 2GQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PIETERSE CONSULTING DIGITAL SOLUTIONS LTD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services
- 72246000 - Systems consultancy services

## Release History

- 12 Oct 2026 at 16:26 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/096256-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/096256-2026
  12th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0785f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0785f5.json.