---
title: "Foundation in Human-Centred Design (CPUX-F) - Training and Certification"
ocid: "ocds-h6vhtk-078634"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078634"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078634.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078634.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Department for Work and Pensions"
published: "2026-10-13"
---

# Foundation in Human-Centred Design (CPUX-F) - Training and Certification

Buyer: Department for Work and Pensions  
Current stage: Award  
OCID: ocds-h6vhtk-078634

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078634)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078634.json)

## Summary

The Department for Work & Pensions purchased remote Foundation in Human-Centred Design (CPUX-F) training and certification from GAIN UX Training. The course introduces usability and user experience, including usability principles, analysis of the context of use, observation and interviews, personas and scenarios, and gathering and prioritising user requirements. It also covers user interaction design, prototypes, usability testing and other evaluation methods. The training is based on content from the International Usability and User Experience Qualification Board. Delivery is remote, with the service specified for locations across England. This is a staff training service rather than a software development or design delivery contract.

The procurement is complete: THIS IS GAIN LTD was selected and the contract is active. It was awarded by direct award below the relevant threshold, without competition. The contract was signed on 13 October 2026 and runs from 14 October 2026 to 13 April 2027. Its value is £12,950 excluding VAT, or £15,540 including VAT. The procurement was for one lot, covering the training and certification service. The published procurement information gives no evaluation criteria or selection basis beyond the direct, non-competitive route.

For a future requirement from the Department for Work & Pensions, a credible supplier would need to deliver structured remote training in human-centred design and usability, aligned with recognised CPUX-F content and capable of preparing learners for certification. The selected course spans the full user-centred design cycle: researching users and their context, translating findings into user needs and requirements, designing and prototyping interactions, and evaluating usability through testing and other methods. Providers would need trainers and course materials able to cover both foundational principles and practical techniques, including interviews, personas, scenarios, questionnaires, heuristic evaluation and requirement prioritisation with users. The purchase demonstrates demand for a focused, short-duration staff training service delivered across England, rather than a broader design consultancy engagement.

## Notice

Foundation in Human-Centred Design (CPUX-F) - Training and Certification. GAIN UX Training - Foundation in Human-Centred Design (CPUX-F) - Training and Certification The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered remotely. The course provides an introduction to usability and user experience in the areas of: * Usability principles and guidelines * Understanding and defining the context of use: o Procedures for analysis o Observation o Interviews o Personas o Scenarios o User groups * How to gather and specify user requirements * Describing user interactions: o Design o Low and high-fidelity prototypes o Dialogue principles o Heuristics o Guidelines o Best-practice error messaging * Usability testing and other evaluation methods o A step-by-step approach to running a usability test o Typical errors o Heuristic evaluation o Questionnaires * Interviews o Personas o Scenarios o User group profiles * Systematically deriving user needs from context of use descriptions o Differentiate between types of user needs o Apply quality factors for user needs o Recognise user needs in context of use information o Formulate user needs so that enables requirements can be derived * Deriving, specifying, structuring and prioritising user requirements o Validate user requirements with users o Use of a structured scheme for prioritisation o Ranking the relevance of user requirements together with users Processed by SSCL

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/096379-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Oct 2026 - 13 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £12,950 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Department for Work and Pensions |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | This is Gain Ltd |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80511000 - Staff training services

## Release History

- 13 Oct 2026 at 09:53 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/096379-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/096379-2026
  13th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.thisisgain.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078634. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078634.json.