--- title: "Specialised Cleaning Services Framework" ocid: "ocds-h6vhtk-07866f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07866f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07866f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07866f.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "UNIVERSITY OF LANCASTER" published: "2026-10-13" --- # Specialised Cleaning Services Framework Buyer: UNIVERSITY OF LANCASTER Current stage: Tender OCID: ocds-h6vhtk-07866f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07866f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-07866f.json) ## Summary Lancaster University is seeking suppliers for specialised cleaning across its campus in Lancaster. The work is divided into eight areas: full-building deep cleans in student accommodation; emergency and hazardous cleaning; bulk deep cleaning of en-suite bathroom pods and ovens; cleaning upholstery, curtains, mattresses and carpets; external cleaning; weekday and weekend cleaning support; and ad hoc general cleaning. External work includes power washing, signage and façade cleaning, while reactive jobs can include water-ingress clean-up, waste removal, stain removal and graffiti removal. Campus venues include the library, sports centre, college bars and preschool. The framework is intended to provide contractors for varying workloads and support value for money. The buyer invited offers through a selective competitive flexible procedure, beginning with an Invitation to Participate and Procurement Specific Questionnaire. Up to eight suppliers per lot are to be shortlisted and invited to tender; the framework aims to appoint three to five suppliers per lot. Expressions of interest were due by 10 November 2026 at 23:59 UTC. The estimated award date was 11 January 2027 at 23:59 UTC. The framework is scheduled to run from 1 February 2027 to 31 January 2030, with two possible 12-month extensions subject to satisfactory performance. Its estimated value is £2,475,000 excluding VAT (£2,970,000 including VAT). For every lot, evaluation is 60% pricing and 40% quality. Appointed suppliers may be invited to price individual packages; appointment guarantees no work or exclusivity. The opportunity is split into distinct service areas, so cleaning businesses can focus on the lots that match their specialist capability. It is suitable for small and medium-sized enterprises across all eight lots. Suppliers should be able to deliver the relevant combination of accommodation deep cleaning, specialist bathroom-pod or oven cleaning, textile and carpet care, exterior cleaning, routine support or responsive general cleaning. Emergency and hazardous cleaning requires attendance within one hour of a call-out, including out of hours and at any time of day. Other work may require seasonal or annual delivery, rapid turnover of student buildings, evening and weekend staffing, or reactive attendance as requests arise. The university expects a quantitative and qualitative assessment, alongside price; no specific accreditation or prior-experience requirement is stated in the process information. ## Notice Lancaster University is looking to re-tender its Specialised Cleaning Services and aims to establish a framework with up to 3 - 5 suppliers on each lot. The purpose of this Framework Agreement is to ensure the University has a sustainable supply of contractors to meet workload demands and achieves best value for money. The Framework Agreement is split into the following lots: Lot 1 - Full Building Deep Cleaning Lot 2 - Emergency and Hazardous cleaning Lot 3 - Bulk en-suite bathroom pod deep cleaning Lot 4 - Bulk oven deep cleaning Lot 5 - Upholstery, curtains, mattresses and carpets Lot 6 - External Cleaning Lot 7 - Weekend and weekday cleaning and support Lot 8 - Ad hoc/general cleaning support A selection process will take place based on the responses to the Invitation to Participate document which includes the Procurement Specific Questionnaire (PSQ). Up to 8 suppliers will be shortlisted for each Lot and invited to tender. The tender evaluation will comprise a quantitative and qualitative assessment as part of the ITT (Invitation to Tender). ### Lot Information Full Building Deep Cleaning Full building deep clean to all accommodation is on an annual basis following students vacating. This is usually end of June / early July with completion required for arrivals end September / early October. Quick turnover of designated buildings is often required in early July to meet business demands. Accommodation is typically long corridors with shared kitchen and bathroom facilities broken down into flats or en-suite student bedrooms, and shared kitchens divided into flats. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. Emergency and Hazardous cleaning This could include but not limited to water ingress, flooding, fire or vomit removal. Contractor should arrive on site within 1 hour of a call out being received. Please note that most of the work will be out of hours, but a 24-hour call out applies as we have some academic buildings on site which remain open 24 hours per day. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. Bulk en-suite bathroom pod deep cleaning Bulk deep cleaning of bathroom pods within residences on campus typically takes place on an annual basis. It should be noted that these pods will not have received any routine cleaning throughout the year, but students are expected to leave their rooms in a clean and tidy condition. We have a total of 4217 en-suite bathroom pods on campus. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. Bulk oven deep cleaning Lancaster University has just over 1370 built in ovens that includes 2 shelves and grill pan. There are also 16 older type floor standing cookers consisting of bottom oven, separate top oven / grill and 4 ring hobs. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. Upholstery, curtains, mattresses and carpets Carpet, curtains and upholstery cleaning on campus takes place on a cyclical basis along with a reactive service as and when required. There is a cleaning program through July-September (PDA) as students depart, on average there are 350 mattress cleans, 300 carpet cleans, 200 chairs, 30 curtains through this PDA work. Academic spaces Carpet, curtain, sofa and chair cleaning can occur on a cyclical basis throughout our campus buildings including seminar rooms/Lecture Theatres/teaching spaces, large atriums, receptions and college bar/social spaces. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. External Cleaning External Cleaning is typically undertaken seasonally and primarily includes power washing, external signage cleaning, cleaning of barbeque units, glass canopy cleaning, chewing gum removal and facade cleaning. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. Weekend and weekday cleaning and support The university requires support to deliver its cleaning services in several venues around campus. This includes but is not limited to the Pre-school, Library, Sports Centre and College Bars. This work is typically in the evening or weekend, but support could be requested at all times of the day depending on contractor's staff availability. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. Ad hoc/general cleaning support The university has a number of ad hoc works, and these can be planned for example attendance once /twice per week to deal with multiple requests or will be reactionary involving calling contractors to see who is on site and able to deal with a job. Examples are: * stain removal from carpets / chairs * waste removal * ad hoc accommodation/office cleans * clean and dry areas of water ingress * cleaning / sanitising areas affected by soiling from bodily fluids *One-off window cleaning * graffiti removal * chewing gum removal. Renewal: Further 2 x 12-month extensions to be agreed upon satisfactory performance. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/096500-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Oct 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2027 - 31 Jan 2030 | | Recurrence | 2031-09-01 | ## Values | Field | Value | | --- | --- | | Tender value | £2,475,000 | | Lots value | £495,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF LANCASTER | | Locality | LANCASTER | | Postcode area | Lancaster | | Postcode | LA1 4YW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD4 Lancashire | | ITL 3 | TLD44 Lancaster and Wyre | | Local authority | Lancaster | | Electoral ward | University | | Westminster constituency | Lancaster and Wyre | | Delivery location | Not specified | ## CPV Codes ### Divisions - 45 - Construction work - 90 - Sewage, refuse, cleaning and environmental services ### Codes - 45452000 - Exterior cleaning work for buildings - 90911000 - Accommodation, building and window cleaning services - 90911100 - Accommodation cleaning services - 90911200 - Building-cleaning services ## Release History - 13 Oct 2026 at 12:20 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/096500-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/096500-2026 13th October 2026 - Tender notice on Find a Tender - https://supplier.in-tend.co.uk/lancaster/home This ITP document has been made available through the University's electronic tendering portal (In-Tend). Tenderers must submit their responses to this ITP through this same portal by the deadline stipulated at the top of this letter. Website address: https://supplier.in-tend.co.uk/lancaster/home In-Tend Support: 0845 557 8079 E-mail: support@in-tend.com Any queries regarding this ITP must be directed via the In-Tend 'correspondence' function and not sent directly to individual Lancaster University employees or agents by email or otherwise. If you wish to be considered for tendering for this project: Complete and return the Procurement Specific Questionnaire (PSQ) enclosed at Schedule 1 of this ITP via In-Tend. Tenders may be submitted electronically ## Notice URLs - http://https//www.lancaster.ac.uk - https://supplier.in-end.co.uk/lancaster/home - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07866f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07866f.json.