---
title: "AI Call analysis"
ocid: "ocds-h6vhtk-078682"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078682"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078682.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078682.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "The Police and Crime Commissioner for Cambridgeshire"
published: "2026-10-13"
---

# AI Call analysis

Buyer: The Police and Crime Commissioner for Cambridgeshire  
Current stage: Award  
OCID: ocds-h6vhtk-078682

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## Summary

The Police and Crime Commissioner for Cambridgeshire commissioned research into how artificial intelligence and emerging technologies affect the wellbeing of police call handlers. The work is a research service, classified under CPV 73110000, and is linked to STAR BID funding. The intended focus is the impact on call handlers’ wellbeing; the procurement does not describe a wider technology implementation or supply of AI systems. The buying organisation is the Police and Crime Commissioner for Cambridgeshire. The process identifies the project and its research purpose but does not state a delivery location, so the requirement should be understood by its subject matter rather than a named site.

The procurement is complete and awarded to Anglia Ruskin University, which is also the selected supplier under the active contract. The commissioner used a direct award below the applicable threshold, without competition. The award is for one lot. The contract was signed on 13 October 2026 and runs from 13 October 2026 to 31 March 2027. Its stated value is £116,865.23 excluding VAT, or £140,238.28 including VAT. No separate award date or evaluation criteria are recorded, and the process does not set out eligibility requirements. This outcome reflects a non-competitive route rather than a scored competition, so there is no published basis for comparing bids or identifying formal award criteria.

For research providers, this award demonstrates buyer demand for focused investigation of how AI and emerging technologies affect the wellbeing of police call handlers. A credible future competitor would need to show relevant research capability and a sound understanding of police call-handling work, staff wellbeing and the effects of technology in operational settings. The selected organisation is a large university, indicating that established research capacity may be relevant, though the procurement does not set formal qualification or accreditation requirements. The direct, below-threshold route used here did not involve competition, so this award does not provide evidence of a competitive scoring model or prescribed credentials. Suppliers with experience designing and delivering applied research for public-sector or policing contexts would be best placed to demonstrate that they can address this specific question.

## Notice

STAR BID FUNDING The purpose of the project is to understand the impact of AI and emerging technologies on the wellbeing of police call handlers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/096539-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 13 Oct 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £116,865 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Police and Crime Commissioner for Cambridgeshire |
| Locality | HUNTINGDON |
| Postcode area | Peterborough |
| Postcode | PE29 9LA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | Huntingdon North |
| Westminster constituency | Huntingdon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Anglia Ruskin University |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 13 Oct 2026 at 13:18 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/096539-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/096539-2026
  13th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://atamis-7459.my.site.com/s/Welcome
- https://www.aru.ac.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078682. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078682.json.