---
title: "BCU-FCONC-64475 Provision of Pain Management Insourcing at Betsi Cadwaladr Health Board"
ocid: "ocds-h6vhtk-078691"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078691"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078691.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078691.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Betsi Cadwaladr Health Board"
published: "2026-10-13"
---

# BCU-FCONC-64475 Provision of Pain Management Insourcing at Betsi Cadwaladr Health Board

Buyer: Betsi Cadwaladr Health Board  
Current stage: Award  
OCID: ocds-h6vhtk-078691

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## Summary

Betsi Cadwaladr University Health Board sought an outsourced clinical pain management service for adults in its East Integrated Health Community. The service was intended to address a backlog of around 350 patients who had waited more than 104 weeks. It covers an end-to-end, evidence-informed biopsychosocial pathway, not simply transferring, contacting or triaging patients. Each patient must reach an appropriate recorded outcome, and the Health Board must receive the information needed to apply NHS Wales referral-to-treatment rules. This is a medical personnel service focused on pain management. The stated delivery area is the East Integrated Health Community; the procurement does not identify a more specific place name.

The process used a limited, direct award through the NHS Shared Business Services insourcing framework, without a prior call for competition, under the Provider Selection Regime Wales. CORA Health Group Ltd was selected, and the contract is recorded as active and signed on 25 September 2026. Its value is £230,910. The tender record marks the lot cancelled, while the award and contract are recorded as active; the accompanying process description calls the publication an intention to award and says representations were due by 11:59pm on 23 October 2026. The contract was to mobilise within four to six weeks of award, with a monthly delivery trajectory agreed with the Health Board, and aimed to clear the backlog by 31 March 2027. Evaluation weighted quality at 75% and price at 25%; the intention-to-award description also lists quality (40%), value (25%), collaboration and service sustainability (10%), access and reducing health inequalities (10%), and social responsibility (15%).

For a future requirement of this kind, a credible provider would need to deliver a complete adult pain-management pathway, using an evidence-informed biopsychosocial approach and achieving recorded clinical outcomes rather than relying on patient transfer, contact or triage. The buyer’s requirement indicates a need to manage a sizeable waiting cohort, mobilise quickly, agree and report against a monthly delivery trajectory, and provide accurate information supporting NHS Wales referral-to-treatment rules. The stated selection assessment covered activity, financial standing and technical ability. The intention-to-award criteria also show the importance placed on quality, value, collaboration, service sustainability, improving access, reducing health inequalities and social responsibility. These capabilities are relevant to suppliers seeking comparable insourced pain-management work for this Health Board.

## Notice

BCUHB are seeking a time limited insourced pain management service for East Integrated Health Community (EIHC). The commissioned service will provide an end to end; evidence informed biopsychosocial pathway for a cohort of approximately 350 adult patients and is intended to clear East's pain management backlog of patients waiting over 104 weeks by 31st March 2027. The provider will need to mobilise within four to six weeks of contract award and will work with the Health Board (HB) to agree a detailed monthly trajectory. Transfer, contact or triage alone will not constitute backlog clearance. Each patient must reach an appropriate, recorded pathway outcome and the HB must receive the information needed to apply the NHS Wales referral to treatment rules correctly.

### Lot Information

Lot 1

BBCUHB are seeking a time limited insourced pain management service for East Integrated Health Community (EIHC). The commissioned service will provide an end to end; evidence informed biopsychosocial pathway for a cohort of approximately 350 adult patients and is intended to clear East's pain management backlog of patients waiting over 104 weeks by 31st March 2027. The provider will need to mobilise within four to six weeks of contract award and will work with the Health Board (HB) to agree a detailed monthly trajectory. Transfer, contact or triage alone will not constitute backlog clearance. Each patient must reach an appropriate, recorded pathway outcome and the HB must receive the information needed to apply the NHS Wales referral to treatment rules correctly.

### Procurement Information

BBetsi Cadwaladr University Health Board are looking to utilise a direct award via NHS Shared Business Services (NHS SBS) Insourcing of Clinical Services. Notice published in line with the Health Services (Provider Selection Regime) (Wales) Regulations 2025 (PSR Wales) intention to award notice

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/096558-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £230,910 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Betsi Cadwaladr Health Board |
| Locality | BANGOR |
| Postcode area | Llandudno |
| Postcode | LL57 2PW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL32 Gwynedd |
| Local authority | Gwynedd |
| Electoral ward | Y Faenol |
| Westminster constituency | Bangor Aberconwy |
| Delivery location | TLL23 Flintshire and Wrexham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CORA HEALTH GROUP LTD |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85141000 - Services provided by medical personnel

## Release History

- 13 Oct 2026 at 13:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/096558-2026

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078691. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078691.json.