--- title: "Procurement of Concierge and Security Services" ocid: "ocds-h6vhtk-078699" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078699" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078699.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078699.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "Look Ahead Care and Support" published: "2026-10-13" --- # Procurement of Concierge and Security Services Buyer: Look Ahead Care and Support Current stage: Tender OCID: ocds-h6vhtk-078699 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078699) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078699.json) ## Summary Look Ahead Care and Support Limited is seeking a provider for static concierge and security services, alongside rapid-response mobile security, for its care, support and housing services. The specification covers both concierge provision at sites and mobile security response. The work is across England, with delivery locations listed in the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. Existing concierge and static security services are in place, and the new provider will take over those services. The number of sites and services may change over time; Look Ahead says it will notify the contractor of service changes. The buyer invited offers through an open procedure. The enquiry deadline was 6 November 2026 at 23:59 UTC, and the tender submission deadline was 20 November 2026 at 17:00 UTC. The contract is scheduled to run from 1 April 2027 to 31 March 2032, with two optional 12-month extensions, potentially extending to 31 March 2034. The estimated budget is £1.2 million plus VAT per year; the stated total contract value is £10 million including VAT. There is one lot. Evaluation is weighted 60% quality, 30% commercial and 10% social value. Suppliers must provide references for three contracts of similar scope and size. Payment terms are 30 days for valid, undisputed invoices accompanied by a purchase order number. The opportunity suits security providers able to deliver both staffed, static concierge and security cover and responsive mobile security across a geographically broad, changing portfolio of care and housing sites. The handover from an incumbent provider means bidders need to plan service continuity and mobilisation across existing locations, while retaining capacity to accommodate sites and service requirements being added or removed. The stated reference requirement favours suppliers with a track record delivering three comparable contracts at similar scope and size. Small and medium-sized businesses and voluntary, community and social enterprises are identified as suitable participants. Quality carries the greatest evaluation weight, with commercial and social value also assessed, so bidders should be able to demonstrate operational quality and credible social-value delivery as well as competitive pricing. ## Notice Procurement of static concierge and security services and rapid response security services for Look Ahead Care, Support and Housing. All the services covered by this tender already have a concierge/static security service so The Contractor will be taking over from the existing provider on 01/04/2027 Contract will run for a period of 5+1+1. The specification is split into two main sections. The first outlines requirements specifically for the concierge service and the second those that relate to the mobile security service. It is important to note that the number of Look Ahead sites and services is not static and can increase/decrease at any time. In the event of a change in service, Look Ahead will provide notification Budget is estimated at PS1.2m + VAT per annum Interested suppliers are to respond through Delta e-sourcing - Access Code reference: Y35GSPJ4CU ### Lot Information Lot 1 Renewal: Provision for 2 x 12 month extensions ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/096570-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Oct 2026 | | Submission deadline | 20 Nov 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2027 - 31 Mar 2032 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,000,000 | | Lots value | £10,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Look Ahead Care and Support | | Locality | LONDON | | Postcode area | North London | | Postcode | N7 9BG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Laycock | | Westminster constituency | Islington South and Finsbury | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79710000 - Security services ## Release History - 13 Oct 2026 at 14:02 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/096570-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/096570-2026 13th October 2026 - Tender notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.lookahead.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078699. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078699.json.