{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-0786c1-2026-10-13T15:16:51+01:00", "date": "2026-10-13T15:16:51+01:00", "ocid": "ocds-h6vhtk-0786c1", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PQYY-1684-DYLV", "name": "London Borough of Hounslow", "identifier": { "scheme": "GB-PPON", "id": "PQYY-1684-DYLV" }, "address": { "streetAddress": "Hounslow House, 7 Bath Road", "locality": "Hounslow, London", "postalCode": "TW3 3EB", "country": "GB", "countryName": "United Kingdom", "region": "UKI75" }, "contactPoint": { "email": "tracey.williams@hounslow.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PQYY-1684-DYLV", "name": "London Borough of Hounslow" }, "tender": { "id": "ocds-h6vhtk-0786c1", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Healthy Weight Service", "description": "This notice relates to the process set out in Regulation 10 of The Health Care Services (Provider Selection Regime) Regulations 2023, Most Suitable Provider Process (MSP). The London Borough of Hounslow is seeking an experienced provider to deliver its Healthy Weight Service and is being procured using the Most Suitable Provider Process (MSP) under the Provider Selection Regime Historically, the Council has experienced high levels of engagement with its Tier 2 weight management programmes delivered through the integrated health and wellbeing service, Healthy Hounslow (formerly One You Hounslow). While participation and programme completion rates were consistently strong, the service did not achieve the level of weight loss outcomes expected, despite weight reduction being a primary objective of the intervention. This presented a challenge in demonstrating the overall effectiveness and value for money of the programme. Consequently, the recommissioning process and transition to a new Provider has provided an opportunity to redesign Hounslow's weight management offer, ensuring that future provision is more outcomes-focused, evidence-based, and delivers greater value for residents and the Council. Hounslow is committed to improving healthy weight outcomes for residents through the delivery of a whole systems approach to healthy weight. This approach recognises that obesity is influenced by a wide range of social, economic and environmental factors and therefore requires coordinated action across the system. As a result, there is a strong emphasis on prevention and creating environments that support and enable healthier choices for all residents. This includes improving the borough's built and food environments, commissioning services that support healthier lifestyles, and facilitating community-led and grassroots initiatives that contribute to sustainable system-wide change. In line with this strategic direction, this service specification places greater emphasis on prevention, early intervention and a universal offer that supports all residents to adopt and maintain healthy behaviours, rather than focusing solely on individuals who are already above a healthy weight. By shifting towards a more preventative approach, the Council aims to support residents to achieve and maintain good health throughout their lives, reduce health inequalities, and improve long-term health and wellbeing outcomes across the borough. The new service design is strongly underpinned by evidence, ensuring behaviour change for residents are attainable and sustainable. Health behaviours are shaped by a complex interaction of individual, social, environmental, and systemic factors which is reflected in the service specification. The service must be underpinned by established behaviour change theories and evidence-based approaches, including the COM-B Model (Capability, Opportunity, Motivation and Behaviour) and the Behaviour Change Wheel. The Provider must ensure that all service components move beyond the provision of information alone and instead support residents to develop the knowledge, skills, confidence, motivation and environmental supports required to initiate and sustain positive behaviour change. All interventions, programmes, resources and resident interactions delivered through this service must be designed and implemented using recognised behaviour change principles. This should include identifying barriers and enablers to behaviour change, setting achievable goals, supporting self-monitoring and problem-solving, building self-efficacy, and creating supportive social and physical environments that enable healthier choices. The Provider must demonstrate how behaviour change theory informs service design, delivery, staff training, participant engagement approaches and evaluation activities, ensuring that interventions are tailored to residents' needs and support long-term, sustainable improvements in health and wellbeing outcomes. The service must be informed by the Compassionate Healthy Weight Framework and adopt a person-centred, trauma-informed and non-stigmatising approach to weight and health. The Provider must ensure that all interactions, communications, resources and interventions promote dignity, respect and inclusivity, and avoid language or practices that may contribute to weight stigma or discrimination. The Compassionate Healthy Weight Framework recognises that weight and health behaviours are influenced by a wide range of interconnected factors, including biological, psychological, social, cultural, economic and environmental determinants. The Provider must acknowledge these multifactorial influences and avoid approaches that place sole responsibility for weight on the individual. Programmes should support residents to improve their health and wellbeing in ways that are meaningful and achievable for them, taking account of their individual circumstances, lived experience, barriers to change and wider determinants of health. Interventions should focus on improving health behaviours, wellbeing and quality of life, rather than weight alone, and should empower residents to make sustainable changes within supportive environments. The Provider must demonstrate how the principles of the Compassionate Healthy Weight Framework are embedded throughout service design, workforce training, programme delivery, communications and evaluation activities. The new weight management service will move away from the traditional 12-week Tier 2 Weight Management Programme model of delivery, instead focusing more on preventative and universal services, such as family cooking programmes, engaging with children and young people in schools, and working closely with our expanded Healthy Hounslow adult physical activity provision to deliver nutrition and behaviour change support. This service will provide both universal and targeted healthy weight support programmes for those who live, study, work and/or are registered with a GP in Hounslow. The service will be adaptable and tailored to the local population, considering the diverse cultures and languages spoken in the borough. An essential part of this will be coproduction with the local communities and stakeholders. Please refer to the full specification attached. Any provider will need to be able to demonstrate capability against a number of key criteria during the Most Suitable Provider (MSP) selection process: Clinical Governance and Oversight Performance Management and KPI Achievement Demonstrate service delivery Readiness to work as part of the Healthy Hounslow Alliance Contract mobilisation Social value Commitments & Delivery. TUPE does apply, providers will need to complete a Certificate of Confidentiality Undertaking in order to receive the TUPE information, which will be provided in the suite of documents. The request to participate will close at 15.00 on Tuesday 27th October 2026. The deadline to submit responses is 16:00 on Tuesday 3rd November.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85100000", "description": "Health services" } ], "deliveryAddresses": [ { "region": "UKI75", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 1080000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Below threshold - open competition", "mainProcurementCategory": "services", "aboveThreshold": false, "submissionMethodDetails": "https://www.londontenders.org/ Requests to participate should be sent by email to Tracey.Williams@hounslow.gov.uk by 15.00 on Tuesday 27th October 2026 Please title the email - Request to participate for Healthy Weight Service. Providers will need to provide confirmation of their pro contract registration details (not login details) in the request to participate email, and those providers will then be issued with the suite of documents via the London tenders portal. Submissions will only be accepted by the London Tenders portal and not by email and therefore, providers who are not already registered will need to do so.", "submissionTerms": { "electronicSubmissionPolicy": "allowed" }, "tenderPeriod": { "endDate": "2026-11-03T16:00:00Z" }, "enquiryPeriod": { "endDate": "2026-10-27T15:00:00Z" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 1080000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Clinical Governance and Oversight", "description": "Describe how the service will be subject to appropriate clinical oversight and governance. Your response needs to include: * The qualifications, registration and role of the named Clinical Lead. * How the Clinical Lead will provide oversight of service delivery. * Arrangements for clinical supervision, case reviews and risk management. * Processes for managing participants with complex health needs and escalating clinical concerns. * How clinical policies, protocols and risk assessments are developed, reviewed and approved. * How learning from incidents, safeguarding concerns and complaints is incorporated into service improvement. Provide relevant supporting evidence including governance structures, policies, meeting terms of reference and examples of clinical governance activity. (1000 word limit) plus supporting evidence, polices etc (no word limit on supporting documents)", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Performance Management and KPI Achievement", "description": "The Authority expects the Provider to achieve a minimum of 85% of contractual KPIs throughout the contract term. Demonstrate your ability to achieve and sustain this level of performance. Your response should include: * Examples of comparable services delivered within the last three years, including KPI performance achieved. * Details of the monitoring and performance management arrangements used to track KPI delivery. * How performance data is collected, validated, analysed and reported. * Processes for identifying underperformance and implementing corrective actions. * Examples of where performance has fallen below target and the actions taken to improve outcomes. * How continuous quality improvement and service development are embedded within the organisation. * How commissioners will be informed of risks to KPI achievement. (1500 word limit)", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Demonstrate Service Delivery", "description": "The Authority expects the provider to provide a proposal to demonstrate their ability to deliver the service outlined in the specification. (3000 word limit)", "numbers": [ { "number": 25, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Readiness to work as part of the Healthy Hounslow Alliance", "description": "The Provider will form part of the Healthy Hounslow Alliance. Please describe how you will work collaboratively with other Healthy Hounslow Alliance providers to support the delivery of an integrated, resident-centred service and contribute to the achievement of the Alliance's shared objectives and outcomes. A strong local presence within the London Borough of Hounslow is an essential requirement of this contract. Describe your organisation's ability to deliver services within Hounslow, including details of any existing office space, community-based facilities, or plans to establish a local base. Also outline your approach to staffing, including how you will ensure that services are delivered by a workforce embedded within Hounslow and familiar with local communities, rather than through a predominantly remote delivery model. (1000 word limit)", "numbers": [ { "number": 20, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Contract mobilisation", "description": "Provide your contract mobilisation plan, which clearly describes the key steps and milestones, the contract team, risk management and mitigation, and how you will support the Council in transitioning between contracts. Your response should also explain how you will: * manage staff transition, including TUPE, onboarding, recruitment, training and retention; * undertake knowledge transfer and maintain service continuity; * manage key dependencies and contingency arrangements to protect the go-live date. * how you will establish relationships with key referral partners during mobilisation including previous provider, and commissioners Provide your contract mobilisation plan including outline programme which ensures continuity and resilience (1500 word limit)", "numbers": [ { "number": 20, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social value Commitments & Social Value Delivery", "description": "Complete the Social Value Commitments to show which Social Value Commitments you will deliver during this contract and submit as part of your Tender. The social value commitments are split into 3 different categories. Bidders must select at least one social value commitment from each category. Please develop a method statement outlining your detailed strategy for delivering the Social Value Commitments selected in the social value commitments xl document Your response must include: 1. Named Social Value Lead: Provide the name, role, and contact details of the individual responsible for Social Value delivery. 2. Delivery Mechanism: Explain how each commitment will be delivered, including partnerships with local organisations, charities, schools, or employment services. 3. Describe the specific Social Value activities and expected outcomes. 4. Provide examples of similar Social Value initiatives successfully delivered on previous projects. 5. Outline how you will monitor progress, measure impact, and report outcomes to LBH, these will be reflected in the contractual KPI's. The social value commitments are split into 3 different categories. Bidders must select at least one social value commitment from each category and achieve a pass on the method statement to pass this question and receive the weighting. Bidders must achieve at least a score of 3 (satisfactory) on the written part of the question and select at least one commitment from each of the social value categories on the spreadsheet to achieve a pass and the 5% weighting for the question.", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "price", "name": "Price", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "contractPeriod": { "startDate": "2027-04-01T00:00:00+01:00", "endDate": "2028-03-31T23:59:59+01:00", "maxExtentDate": "2030-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "one year + one year extension options" } } ], "documents": [ { "id": "A-24051", "documentType": "biddingDocuments", "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-24051", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "096644-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/096644-2026", "datePublished": "2026-10-13T15:16:51+01:00", "format": "text/html" } ] }, "language": "en" }