---
title: "Smartbox"
ocid: "ocds-h6vhtk-078796"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078796"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078796.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078796.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Hackney"
published: "2026-10-14"
---

# Smartbox

Buyer: London Borough of Hackney  
Current stage: Award  
OCID: ocds-h6vhtk-078796

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078796)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078796.json)

## Summary

The London Borough of Hackney procured an artificial intelligence software service to redact personal information in subject access request (SAR) files and remove duplicate records. The requirement is for software and its supply, rather than general AI consultancy. Delivery is in London. The contract is titled Smartbox and covers one lot.

The procurement is complete and the contract is active. Hackney used a below-threshold limited competition. Gravicus Solutions Limited was selected as supplier. The contract was signed on 23 June 2026 and runs from 1 July 2026 to 30 June 2028. Its value is £29,000 excluding VAT (£34,800 including VAT). The published procurement data gives no separate award date or evaluation criteria.

This award shows Hackney’s demand for practical AI software that can support public-sector information handling: identifying and redacting personal data in SAR files, while also detecting and removing duplicate records. A credible competitor would need a product suited to processing sensitive case files, with reliable redaction and deduplication functions that can fit the council’s operational workflow. The successful supplier is a small business, indicating that this requirement was deliverable by an SME rather than requiring a large systems integrator. Suppliers focused on relevant software products and implementation or support for council users are the closest fit when Hackney next needs this specific capability.

## Notice

AI to redact personal info from SAR files and remove duplicates

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/097026-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jul 2026 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £29,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Hackney |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Gravicus Solutions Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72268000 - Software supply services

## Release History

- 14 Oct 2026 at 13:45 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/097026-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/097026-2026
  14th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.hackney.gov.uk
- https://smartbox.ai
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078796. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078796.json.