---
title: "Journey Mapping & Management Tool"
ocid: "ocds-h6vhtk-0787a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0787a6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0787a6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0787a6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Nest Corporation"
published: "2026-10-14"
---

# Journey Mapping & Management Tool

Buyer: Nest Corporation  
Current stage: Award  
OCID: ocds-h6vhtk-0787a6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0787a6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0787a6.json)

## Summary

The National Employment Savings Trust (NEST) Corporation bought a software-as-a-service journey management platform for use in the United Kingdom. The service covers journey mapping, insight management and reporting, AI-assisted features, integrations, and ongoing support and maintenance. The supplier is also responsible for configuring the platform and providing onboarding and implementation support. This is a software and software-supply services requirement, rather than a purchase of standalone software alone. The work is for NEST Corporation, a central government public authority, and the stated delivery location is the United Kingdom.

The procurement is complete and the contract has been awarded to TheyDo B.V. through a below-threshold limited competition. The single lot was evaluated and awarded; the available procurement data does not set out the evaluation criteria. The contract was signed on 14 October 2026, with a stated initial period from 14 October 2026 to 29 September 2027. Its value is £49,007.68 including the stated gross amount. It renews automatically for up to three further 12-month periods unless either party gives 30 days’ notice, with a maximum term ending on 29 September 2030. The award is active, and the contract is recorded as active.

For suppliers considering a future requirement from NEST Corporation, this award demonstrates demand for an integrated journey management platform delivered as a managed SaaS service. A credible competitor would need to provide journey mapping alongside insight management and reporting, with AI-assisted capabilities and integrations, and be able to configure and implement the platform. Onboarding, user support and maintenance are part of the requirement, so suppliers need both a suitable product and the capacity to deliver ongoing service rather than a software licence alone. The award went to TheyDo B.V., recorded as an SME, under a limited competition below the procurement threshold. Suppliers with experience serving public-sector clients and delivering this combined software and implementation service would be well placed to assess similar work from this buyer.

## Notice

A Software-as-a-Service (SaaS) journey management platform, with configuration, onboarding and implementation support. It covers journey mapping, insight management and reporting, AI-assisted features, integrations, support and maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/097049-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Oct 2026 - 29 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £49,007 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Nest Corporation |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TheyDo B.V. |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72268000 - Software supply services

## Release History

- 14 Oct 2026 at 14:13 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/097049-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/097049-2026
  14th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0787a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0787a6.json.