---
title: "SPS-02366 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government"
ocid: "ocds-h6vhtk-0787e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0787e9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0787e9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0787e9.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "Scottish Prison Service"
published: "2026-10-14"
---

# SPS-02366 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government

Buyer: Scottish Prison Service  
Current stage: Planning  
OCID: ocds-h6vhtk-0787e9

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## Summary

The Scottish Prison Service is planning a collaborative Employee Assistance Programme (EAP) for around 40 Scottish public sector organisations, supporting a combined workforce of about 34,000 employees. The service is intended to provide confidential help with personal and work-related issues affecting health, wellbeing, attendance or performance. It includes telephone counselling and emotional support, information and signposting, support for carers, advice for managers, structured counselling through face-to-face, telephone and digital channels, specialist referrals, and trauma support. Some partner organisations also require welfare services, including crisis intervention, home visits where appropriate, advocacy and help facilitating meetings. Services will be delivered across Scotland. The Scottish Prison Service is leading the procurement for itself and other eligible public bodies.

The procurement is at the planning stage: the buyer has expressed an intention to procure, but there is no invitation to tender yet. The Scottish Prison Service intends to award a framework and expects to publish a contract notice on 14 December 2026, followed by tender documents and evaluation against the invitation to tender. This is an indicative publication date, not a deadline for suppliers to respond. The planned process is presented as one lot. No estimated contract value, budget, contract duration, eligibility requirements or evaluation criteria are stated in the available procurement details. The framework is intended to serve the participating organisations, with the wider eligible public bodies described by the buyer also able to be covered.

This planned framework is relevant to providers able to deliver employee assistance and workplace wellbeing services at scale across a varied Scottish public sector workforce. Strong fit would require confidential counselling and emotional support across telephone, face-to-face and digital channels, alongside information, advice and signposting, carer support and management guidance. Providers with specialist referral networks and trauma-response capability, including a dedicated helpline and post-incident support, should also be well placed. For the welfare element, relevant experience includes crisis intervention, advocacy, home visits where appropriate and supporting individuals in meetings. Suppliers will need to handle sensitive employee information while providing management information under agreed governance and confidentiality arrangements. The service is intended to support employee resilience and give organisations information for wellbeing initiatives and service evaluation; the buyer has not yet set out accreditation or formal capacity thresholds.

## Notice

SPS is leading a collaborative procurement on behalf of approximately 40 Scottish public sector organisations (Collaborative Partners), representing a combined workforce of approximately 34,000 employees, to secure the provision of an Employee Assistance Programme (EAP). The Services are intended to support employees by providing access to confidential advice, guidance and supportive interventions to assist with personal and work-related issues that may impact health, wellbeing, attendance or performance. The required Services include, but are not limited to: -Telephone counselling and emotional support services; -Information, advice and signposting services; -Support and advice for carers; -Management support services, including consultation and guidance for managers; -Structured counselling interventions, delivered through face-to-face, telephone and digital channels as appropriate; -Referral arrangements to specialist support services where required; and -Trauma support services, including access to a dedicated trauma helpline and specialist post-traumatic incident support for employees affected by actual or potential exposure to traumatic events. In addition, there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall include crisis intervention, welfare support services (including home visits where appropriate), advocacy services, and support in facilitating meetings on behalf of individuals where required. The Welfare Service is intended to provide both direct support to employees experiencing personal, health, wellbeing or workplace difficulties and management information reporting to Human Resources representatives, in accordance with agreed governance arrangements and applicable confidentiality requirements. The Services are expected to support the health, wellbeing and resilience of employees, whilst providing Collaborative Partners with access to appropriate management information to inform organisational wellbeing initiatives and service evaluation.

### Lot Information

Lot 1

The SPS will commence this procurement process in good faith and with the intention of awarding a framework. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (Scotland) (SPD) will be published by SPS and will be made available to bidders on Public Contract Scotland-Tender (PCS-T). Tender responses will then be evaluated by the SPS in accordance with the ITT

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/097178-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | 14 Dec 2026 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Scottish Prison Service |
| Additional buyers | Crown Office and Procurator Fiscal Service; Scottish Courts and Tribunals Service; Scottish Government |
| Locality | EDINBURGH |
| Postcode area | Edinburgh |
| Postcode | EH12 9DJ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 14 Oct 2026 at 16:14 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/097178-2026

## Notice URLs

- http://www.copfs.gov.uk/
- http://www.scotcourtstribunals.gov.uk
- http://www.scotland.gov.uk
- http://www.sps.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000841127
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=841127
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00292
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00384
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00396
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0787e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0787e9.json.