---
title: "Consultancy Support for Water Efficiency Campaign (WEC) Media Audit and Client Satisfaction Survey"
ocid: "ocds-h6vhtk-07882a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07882a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07882a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07882a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "O F W A T"
published: "2026-10-15"
---

# Consultancy Support for Water Efficiency Campaign (WEC) Media Audit and Client Satisfaction Survey

Buyer: O F W A T  
Current stage: Award  
OCID: ocds-h6vhtk-07882a

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## Summary

The Water Services Regulation Authority (Ofwat) commissioned consultancy support for its Water Efficiency Campaign. The work covers developing a client satisfaction survey and providing independent assurance of a media audit. It is business and management consultancy, rather than a supply of physical goods or construction. The listed delivery coverage spans England and Wales. Ofwat is the buying organisation, based in Birmingham; the successful consultancy, Tina Fegent Limited, is based in Thame, Oxfordshire. The requirement brings together survey design and review of media activity, supporting Ofwat’s campaign work on water efficiency. Suppliers whose consultancy practice covers research and survey development alongside independent media audit assurance will recognise the core scope.

The procurement is complete and a supplier has been selected: Tina Fegent Limited. Ofwat awarded the contract through a below-threshold direct award without competition. The contract was signed on 24 March 2026, with a stated period from 24 March 2026 to 31 March 2027. Its value is £36,000 excluding VAT (£43,200 including VAT). Ofwat may extend it by up to three months, in single or multiple monthly terms, and may amend it by contract variation; the extension is capped at 50% of the original contract value. The procurement was a single lot. The published details do not provide an evaluation basis or participation criteria.

For consultancies competing for comparable Ofwat work, this award shows demand for a combination of client satisfaction survey development and independent assurance of a media audit within a water-efficiency campaign. A credible supplier would need to demonstrate practical survey design capability and the independence and expertise to assess media audit work, with capacity to deliver both strands for a public-sector regulator. Experience supporting communications or behaviour-change campaigns in the water sector would be directly relevant to this requirement. The award went to an SME consultancy, showing that the scale of this assignment could suit a specialist firm rather than requiring a large delivery organisation. As this procurement used a direct award without competition, it does not establish a competitive evaluation model or published qualification threshold for future comparable work.

## Notice

Consultancy support for the Water Efficiency Campaign, including Client Satisfaction Survey development and independent media audit assurance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/097301-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £36,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | O F W A T |
| Locality | BIRMINGHAM |
| Postcode area | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TINA FEGENT LIMITED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 15 Oct 2026 at 09:54 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/097301-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/097301-2026
  15th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://tinafegent.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07882a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07882a.json.