---
title: "Cross-Cutting National Qualitative Analysis and Reporting for Patient Experience"
ocid: "ocds-h6vhtk-078888"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078888"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078888.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078888.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS England"
published: "2026-10-15"
---

# Cross-Cutting National Qualitative Analysis and Reporting for Patient Experience

Buyer: NHS England  
Current stage: Award  
OCID: ocds-h6vhtk-078888

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078888.json)

## Summary

NHS England commissioned independent qualitative analysis of open-text responses from seven national patient experience surveys. The work is to identify themes across the responses and produce insight reports explaining how and why patient experiences vary by topic and demographic group. The reports are intended to strengthen the evidence available to national policy teams, healthcare providers and improvement leads. This is a health research and analysis service, rather than a direct clinical service. NHS England is the buyer. The requirement is national in scope: it draws on national survey responses and supports users working across England, although the procurement does not identify a specific delivery site. The output is a series of reports and analysis, with the purpose of informing understanding and improvement of patient experience.

The procurement is complete and has been awarded to Solutions Strategy Research Facilitation Limited; the contract is active and was signed on 15 October 2026. Its value is £58,650 excluding VAT (£70,380 including VAT). The contract runs from 15 October 2026 to 15 May 2027. NHS England used a below-threshold limited competition. The requirement was arranged as one lot, covering the analysis and reporting across all seven surveys. No submission deadline or award date is provided in the published process information. The award is recorded as active, and the contract is active. No evaluation criteria or selection requirements are stated in the available procurement details.

This award shows NHS England’s demand for independent, cross-cutting analysis of qualitative patient feedback, with findings translated into usable reports for national policy teams, providers and improvement leads. Suppliers seeking to compete for comparable work should be able to analyse large bodies of open-text survey responses, identify robust themes and explain differences across subject areas and demographic groups. Credible delivery requires qualitative research expertise, clear analytical methods and the ability to communicate evidence in concise, decision-focused reports for a healthcare and public-sector audience. The work is national in reach and spans seven surveys, so suppliers need capacity to manage varied datasets and deliver a coherent set of outputs. The selected supplier’s appointment indicates that an established research and facilitation provider was chosen for this requirement.

## Notice

This project commissioned independent qualitative thematic analysis of open-text responses from seven national patient experience surveys. The work will produce a series of insight reports explaining how and why experiences vary across topics and demographic groups, strengthening the evidence base available to national policy teams, providers and improvement leads.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/097479-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 15 Oct 2026 - 15 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £58,650 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS England |
| Locality | LONDON |
| Postcode area | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Solutions Strategy Research Facilitation Ltd |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 15 Oct 2026 at 13:31 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/097479-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/097479-2026
  15th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.england.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078888. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078888.json.