---
title: "Citizens Advice Diss and Thetford"
ocid: "ocds-h6vhtk-0789d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0789d9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0789d9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0789d9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Breckland District Council"
published: "2026-10-16"
---

# Citizens Advice Diss and Thetford

Buyer: Breckland District Council  
Current stage: Award  
OCID: ocds-h6vhtk-0789d9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0789d9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0789d9.json)

## Summary

Breckland District Council commissioned a free, confidential, independent and impartial debt advice service for residents experiencing financial hardship. The provider is to deliver timely advice and casework to help people manage debt, strengthen their financial resilience and access wider support. The service must be accessible and person-centred, and comply with relevant legislation, regulatory requirements and recognised quality standards. This is a guidance and counselling service, delivered for residents in the Breckland area of Norfolk. The stated service scope centres on debt advice and associated casework rather than general financial services.

The procurement is complete and the contract has been awarded to Diss, Thetford and District Citizens Advice Bureau. It was a below-threshold procurement under the light-touch regime; the method is described as below threshold, with no further method stated. The contract was signed on 12 October 2026 and runs from 12 October 2026 to 31 March 2029. Its gross value is £174,000. There was one lot, covering the debt advice service. The published procurement information does not set out an evaluation basis or specific eligibility criteria. The award is active and the contract is active.

For a supplier considering comparable future work from Breckland District Council, this award demonstrates demand for a dedicated, resident-facing debt advice service, not simply general financial guidance. A credible provider would need to deliver confidential, independent and impartial advice alongside practical debt casework, with a person-centred and accessible service for residents experiencing financial hardship. The scope also requires support that helps clients build financial resilience and connect with wider services. Providers should be equipped to meet applicable legislation, regulatory requirements and recognised quality standards. The selected organisation is a Citizens Advice bureau, showing that a specialist advice provider can deliver this requirement. The scale is that of a sustained local service for the district, rather than a one-off intervention.

## Notice

The Provider shall deliver a free, confidential, independent and impartial Debt Advice Service for residents experiencing financial hardship. The service will provide timely, high-quality advice and casework to support individuals in managing debt, improving financial resilience and accessing wider sources of support. The Provider shall ensure that the service is accessible, person-centred and delivered in accordance with relevant legislation, regulatory requirements and recognised quality standards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/098089-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 12 Oct 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £174,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Breckland District Council |
| Locality | DEREHAM |
| Postcode area | Norwich |
| Postcode | NR19 1EE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | Breckland |
| Electoral ward | Dereham Neatherd |
| Westminster constituency | Mid Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 16 Oct 2026 at 15:32 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/098089-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/098089-2026
  16th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.cadat.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0789d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0789d9.json.