{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0789e8-2026-10-16T15:42:12+01:00",
    "date": "2026-10-16T15:42:12+01:00",
    "ocid": "ocds-h6vhtk-0789e8",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-08176197",
            "name": "Rail Delivery Group",
            "identifier": {
                "scheme": "GB-COH",
                "id": "08176197"
            },
            "address": {
                "streetAddress": "1 Puddle Dock",
                "locality": "London",
                "postalCode": "EC4V 3DS",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "name": "Sunil Chauhan",
                "email": "sunil.chauhan@raildeliverygroup.com",
                "telephone": "+447551560994"
            },
            "roles": [
                "buyer"
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            "details": {
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                        "id": "publicAuthoritySubCentralGovernment",
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    "buyer": {
        "id": "GB-COH-08176197",
        "name": "Rail Delivery Group"
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    "tender": {
        "id": "ocds-h6vhtk-0789e8",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "British Sign Language Customer Information Service",
        "description": "RDG is looking to secure a supplier to deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation that the system's users can display on their digital channels, in station screens, and onboard screens. RDG is looking to put in place a contract for 1 year, with the intention of extending the contract for a further 2 years (1+1) upon funding confirmation. The contract value for this tender covers both the Capex and Opex amounts. RDG is aiming to have the solution in place for implementation on the National Rail Enquiries channels by the 30th September 2027; however, bidders must indicate whether this timeline is suitable in their responses. The contract end will be dictated by project go-live date, therefore the date indicated in this Tender notification is subject to change.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "63711000",
                        "description": "Support services for railway transport"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 1200000,
            "amount": 1000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "This tender is being conducted using a competitive flexible procedure and will comprise the following stages: * Conditions of Participation * Written Tender Response, comprising the Specific Considerations Proposal and responses to the questions * Best and Final Offer"
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "utilities"
        ],
        "aboveThreshold": true,
        "submissionMethodDetails": "Documentation available on registration via https://raildeliverygroup.tlb.app.jaggaer.com/go/44935218019D0BECF7AF",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
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        "tenderPeriod": {
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                    "amount": 1000000,
                    "currency": "GBP"
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                    "criteria": [
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                            "type": "price",
                            "name": "Pricing",
                            "description": "Split as per: * CAPEX 40% * OPEX 60%",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "MOSCOW Functional Requirements",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "MOSCOW Non Functional Requirements",
                            "numbers": [
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                                    "number": 15,
                                    "weight": "percentageExact"
                                }
                            ]
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                        {
                            "type": "quality",
                            "name": "Functional Questions",
                            "description": "Covering the following sections: * Experience * BSL Questionnaire * Technical",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Non Functional Questions",
                            "description": "Covering the following sections: * Service Delivery and Process * Service Assurance * Project Delivery and Implementation * Hosting and Maintenance * Information Security and Business Continuity",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
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                    ]
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2028-09-30T23:59:59+01:00",
                    "maxExtentDate": "2030-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Term extension if required at buyer discretion."
                },
                "hasOptions": true,
                "options": {
                    "description": "Option to make changes to requirements at buyer discretion."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "098107-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/098107-2026",
                "datePublished": "2026-10-16T15:42:12+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}