---
title: "Engagement Platform"
ocid: "ocds-h6vhtk-078b00"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078b00"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078b00.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078b00.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS DEVON INTEGRATED CARE BOARD"
published: "2026-10-19"
---

# Engagement Platform

Buyer: NHS DEVON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-078b00

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078b00)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078b00.json)

## Summary

NHS Devon Integrated Care Board procured a cloud-based engagement platform to support several strands of its current engagement work. The requirement is for a software platform rather than consultancy or physical works, with delivery across Devon. NHS South Central and West CSU managed the procurement as a call-off for the Board. The platform is intended to provide digital support for engagement activity; the published scope does not detail specific features or user groups.

The procurement is complete and the contract was awarded to Granicus-Firmstep Limited. It was a single-lot, below-threshold call-off from the G Cloud 14 framework, using a selective route rather than an open competition. The contract was signed on 16 October 2026 and runs from 19 October 2026 to 30 September 2029, with an optional 12-month extension. Its value is £90,833 excluding VAT (£109,000 including VAT). No award date or evaluation criteria are stated in the published procurement details.

For suppliers assessing comparable NHS Devon requirements, this award shows demand for a cloud-based platform that can support multiple engagement workstreams. A credible competitor would need to offer suitable engagement software as a managed cloud service and demonstrate that it can support the Board’s range of current activity. The route used was a call-off from a government cloud software framework, so experience of framework-based public sector supply and the ability to meet framework terms would be commercially relevant. The selected supplier is a small or medium-sized business, indicating that this scale of platform requirement can be served by an SME; suppliers should be able to sustain delivery and support across the contract term and any extension.

## Notice

NHS Devon sought to procure provision of a cloud-based engagement platform to support multiple streams of current engagement work. NB. this contract has been called off from G Cloud 14 (RM1557.14) Lot2, prior to its expiry (FTS will only show G Cloud 15 for selection).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/098588-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Below threshold - award under framework |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 19 Oct 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £90,833 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON INTEGRATED CARE BOARD |
| Locality | EXETER |
| Postcode area | Exeter |
| Postcode | EX2 5AZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Priory |
| Westminster constituency | Exeter |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Granicus-Firmstep Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Oct 2026 at 15:05 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/098588-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/098588-2026
  19th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://granicus.com/uk/
- https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-0504a3
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078b00. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078b00.json.