---
title: "Security and Cleaning Services for HEIW"
ocid: "ocds-h6vhtk-078ba9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078ba9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078ba9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078ba9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Health Education and Improvement Wales (HEIW)"
published: "2026-10-20"
---

# Security and Cleaning Services for HEIW

Buyer: Health Education and Improvement Wales (HEIW)  
Current stage: Award  
OCID: ocds-h6vhtk-078ba9

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## Summary

Health Education and Improvement Wales (HEIW) requires security and cleaning services at its headquarters, covering protection of the premises, assets and information, and a safe, clean and operational workplace for staff and visitors. The security work includes maintaining site security; cleaning services maintain the headquarters’ cleanliness. NHS Wales Shared Services Partnership managed the procurement for HEIW. Delivery is in Wales, at HEIW’s headquarters in Nantgarw. This is a combined facilities-services requirement, relevant to providers able to deliver both premises security and office cleaning at the same site and maintain continuity across the services.

The procurement is complete and the contract was awarded to Solo Service Group Limited. HEIW used a below-threshold direct award without competition, citing continuity and the operational risks of changing provider at short notice while it determines its longer-term procurement approach. The award is for £53,763.12 excluding VAT (£64,515.74 including VAT). The contract period runs from 1 November 2026 to 31 May 2027; the award date is 20 October 2026. There was one lot, covering the combined security and cleaning requirement. The award was made directly to the incumbent supplier; no competitive evaluation criteria are stated.

This award shows HEIW buys a combined security and office-cleaning service for its headquarters, with continuity of delivery central to the requirement. A credible competitor when this requirement next comes to market would need to demonstrate the capacity to provide both services at one site, maintain reliable cover and protect staff, visitors, premises, assets and information while meeting cleaning schedules. Familiarity with site access, security procedures, key personnel and operational routines would help reduce the mobilisation risks HEIW identified when choosing the incumbent. Providers with established mobilisation planning and the ability to maintain service standards through a changeover would therefore be well placed to compete. The scale is a single-headquarters service rather than a multi-site contract.

## Notice

Health Education and Improvement Wales (HEIW) has an immediate requirement to maintain continuous security and cleaning services at its headquarters. Any interruption in these services would create a significant business continuity risk, impacting the security and wellbeing of staff and visitors, the protection of premises, assets and information, and the maintenance of a safe, clean, and operational working environment. A direct award to the incumbent supplier is considered necessary to ensure uninterrupted service delivery and avoid the operational risks associated with mobilisation of a new provider at short notice. The incumbent supplier is already fully mobilised, familiar with the site, security procedures, cleaning schedules, key personnel, access arrangements and operational requirements. Appointing an alternative supplier would introduce implementation and mobilisation risks that could compromise continuity of services, potentially impacting site security, cleanliness standards, staff and visitor safety, and the effective operation of the headquarters. The direct award is therefore justified on the grounds of business continuity, operational necessity and risk mitigation. The arrangement will provide continuity of security and cleaning provision while HEIW determines and implements their longer-term procurement strategy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/098932-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Oct 2026 |
| Contract period | 1 Nov 2026 - 31 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £53,763 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Health Education and Improvement Wales (HEIW) |
| Locality | NANTGARW |
| Postcode area | Cardiff |
| Postcode | CF15 7QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Solo Service Group |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 79710000 - Security services
- 90919200 - Office cleaning services

## Release History

- 20 Oct 2026 at 12:09 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/098932-2026
- 20 Oct 2026 at 11:55 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/098919-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/098932-2026
  20th October 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/098919-2026
  20th October 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078ba9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078ba9.json.