---
title: "ESNEFT3427 - Staff Helpdesk Subscription"
ocid: "ocds-h6vhtk-078bcd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078bcd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078bcd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078bcd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "East Suffolk and North Essex NHS Foundation Trust"
published: "2026-10-20"
---

# ESNEFT3427 - Staff Helpdesk Subscription

Buyer: East Suffolk and North Essex NHS Foundation Trust  
Current stage: Award  
OCID: ocds-h6vhtk-078bcd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078bcd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078bcd.json)

## Summary

East Suffolk and North Essex NHS Foundation Trust procured 97 staff helpdesk subscription licences. The requirement is for software access rather than helpdesk support services. The buyer is the NHS foundation trust, based in Colchester.

The contract was awarded to A2Z Cloud Ltd and is recorded as active. It was called off from an existing compliant framework without a further competition. The stated award criterion was price. The contract was signed on 16 October 2026, with a recorded value of £40,740. The procurement was organised as one lot for the 97 subscriptions; that lot is marked cancelled, while the award and contract are recorded as active.

For future requirements from this trust, relevant suppliers would need to provide staff helpdesk subscription licences at a scale of 97 licences. The route used here was a call-off from an existing compliant framework, with no further competition, and price was the stated award criterion. A supplier seeking to compete for comparable work would therefore need suitable framework access and a commercially competitive offer for this subscription requirement.

## Notice

Licenses for Staff Helpdesk

### Lot Information

Lot 1

To provide 97 licenses of Staff Helpdesk subscriptions

### Procurement Information

The contract was awarded without prior publication because the contract was called off from an existing compliant framework agreement. The framework was established in accordance with the public contracts regulations and no further competition was required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/098983-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £40,740 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | East Suffolk and North Essex NHS Foundation Trust |
| Locality | COLCHESTER |
| Postcode area | Colchester |
| Postcode | CO4 5JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Mile End |
| Westminster constituency | Colchester |
| Delivery location | TLH14 Suffolk CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | A2Z CLOUD LTD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253100 - Helpdesk services

## Release History

- 20 Oct 2026 at 12:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/098983-2026

## Notice URLs

- https://www.esneft.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078bcd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078bcd.json.