---
title: "Online Survey Tool"
ocid: "ocds-h6vhtk-078c9c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078c9c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078c9c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078c9c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS England"
published: "2026-10-21"
---

# Online Survey Tool

Buyer: NHS England  
Current stage: Award  
OCID: ocds-h6vhtk-078c9c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078c9c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078c9c.json)

## Summary

NHS England procured an online survey service for gathering customer feedback. The platform is intended to support surveys, digital feedback pop-ups and interaction capture, including video recordings of users’ screen activity. This is a technology service for organisations needing to collect and review feedback through online interactions. NHS England is the buying organisation. The procurement title describes the tool, while the stated scope covers several feedback-gathering methods rather than surveys alone.

The procurement is complete and the contract was awarded to QUL Technologies LTD on 13 October 2026. The award value is £390,000 excluding VAT (£468,000 including VAT). The contract period runs from 30 October 2026 to 29 October 2027, with an optional 12-month extension. NHS England made the award under a framework agreement, using a selective procedure. The data records one completed lot and identifies the award as active.

This award shows demand from NHS England for an online platform that can gather customer feedback through surveys, digital pop-ups and recordings of screen interactions. Suppliers competing for a similar requirement would need to demonstrate a platform that supports these feedback methods and can serve a large public-sector buyer. QUL Technologies LTD was selected through a framework route, so experience of supplying through relevant frameworks would be commercially pertinent. The requirement spans more than conventional questionnaire surveys: suppliers whose products also capture feedback at digital touchpoints and record user interaction may be better placed to meet its stated scope.

## Notice

Procurement of an online survey tool, a platform used to provide customer feedback gathering tools, through methods such as surveys, digital feedback pop-ups and interaction captures (such as video recording of screen usage).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/099369-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Award under framework |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Oct 2026 |
| Contract period | 30 Oct 2026 - 29 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £390,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS England |
| Locality | LONDON |
| Postcode area | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUL TECHNOLOGIES LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72416000 - Application service providers

## Release History

- 21 Oct 2026 at 11:34 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/099369-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/099369-2026
  21st October 2026 - Contract award notice on Find a Tender

## Notice URLs

- https://www.england.nhs.uk/
- https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-0504a3
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078c9c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078c9c.json.