---
title: "STORM Support and Maintenance"
ocid: "ocds-h6vhtk-078ca1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078ca1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078ca1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078ca1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside"
published: "2026-10-21"
---

# STORM Support and Maintenance

Buyer: Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside  
Current stage: Award  
OCID: ocds-h6vhtk-078ca1

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078ca1.json)

## Summary

The Police & Crime Commissioner for Merseyside and Merseyside Police require annual support and maintenance for their STORM software. The service is intended to help the force respond effectively to emergency and non-emergency demand. The work is software support and maintenance, classified under computer equipment maintenance and repair (CPV 50312000). Delivery is in the Merseyside area. This is a single, whole-requirement service rather than a set of separately described work packages. Sopra Steria is the selected supplier for this requirement.

The procurement is complete and the contract was awarded to Sopra Steria Limited through a direct award. The stated justification is to maintain the force’s ability to respond effectively to emergency and non-emergency demand. The award is dated 21 October 2026. The service period runs from 9 November 2026 to 8 November 2029, with optional extensions of up to two further years, to 8 November 2031, if support and maintenance requirements remain unchanged. The tender description gives a value of £1,469,050.20, or £293,810.04 per year; the award records £1,469,050.20 excluding VAT and £1,762,860.24 including VAT. There is one lot, covering the support and maintenance service.

For suppliers considering similar work for Merseyside Police, this award shows demand for ongoing specialist support and maintenance of the force’s STORM software, rather than a one-off technology supply. A credible competitor would need the capability to maintain the existing software and provide dependable annual support that sustains operational response to both emergency and non-emergency demand. Experience supporting software used in a police or other high-pressure operational environment would be relevant to demonstrating that the service can be delivered reliably. The direct award to the incumbent software supplier suggests that familiarity with STORM and the ability to maintain continuity are commercially important for this specific requirement. Suppliers should therefore be able to evidence suitable STORM expertise, support capacity and a service model responsive to operational needs.」}... (Oops closing Unicode quote? JSON valid strings, but last has extraneous Unicode quote outside? I placed `...needs.」}` means quote character is non-JSON terminator? Actually string closes with 」 not ASCII, invalid. fix.) nope. Need final JSON. Also phrase award dated 21st from date published but no explicit award date. Stage data award status pending and notice dated. technically date published could be award date? don't assert. Correct. Remove unsupported service period extension

## Notice

Annual Support and Maintenance for STORM Software PS1,469,050.20 (PS293,810.04 per year) 36 months (2 x 12 month optional extensions)

### Procurement Information

Merseyside Police is directly awarding a contract to Sopra Steria based on the justification above ensuring the Force's ability to respond effectively to emergency and non-emergency demand.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/099378-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Nov 2026 - 8 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,469,050 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside |
| Locality | LIVERPOOL |
| Postcode area | Liverpool |
| Postcode | L3 3AN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Everton West |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Sopra Steria Limited |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312000 - Maintenance and repair of computer equipment

## Release History

- 21 Oct 2026 at 11:43 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/099378-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/099378-2026
  21st October 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.soprasteria.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.merseysidepcc.info/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078ca1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078ca1.json.