---
title: "Early Years - Children Centres Software"
ocid: "ocds-h6vhtk-078d5e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078d5e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078d5e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078d5e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Hackney"
published: "2026-10-21"
---

# Early Years - Children Centres Software

Buyer: London Borough of Hackney  
Current stage: Award  
OCID: ocds-h6vhtk-078d5e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078d5e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078d5e.json)

## Summary

The London Borough of Hackney has bought a childcare customer relationship management system for its children’s centres and family hubs. The software brings together centre occupancy, attendance, staffing, parent communications, finance and database management. It also supports live centre-based attendance, safeguarding, medical and dietary records, invoicing and payment facilitation, with access to data and reporting. This is a software and IT services requirement, covering the system that supports day-to-day administration and service delivery across Hackney’s centres and family hubs. The contract’s delivery location is Hackney, London.

The procurement is complete and the contract was awarded to Famly Ltd. Hackney used a direct award below the applicable threshold, without competition. The contract was signed on 14 October 2026, with a value of £56,681.40 excluding VAT (£68,017.68 including VAT). The contract runs from 1 January to 31 December 2027, with a 12-month extension option, potentially extending the term to 31 December 2028. The procurement was managed as a single lot. The published contract information does not set out an evaluation basis or supplier eligibility criteria.

For software providers serving local authority early-years services, this award shows demand for an integrated childcare CRM rather than a standalone attendance tool. A credible competitor would need to demonstrate that its platform can support children’s centres and family hubs through linked occupancy, attendance, staffing, parent communications, finance and database functions. The specification also points to practical delivery capability in live centre-based attendance, safeguarding records, medical and dietary information, invoicing and payment facilitation, alongside useful data access and reporting. Suppliers with a configurable product that brings these workflows together, and can support its use across Hackney’s centres and family hubs, are best aligned with this buyer’s requirement. Famly Ltd, an SME, was selected for the contract.

## Notice

Childcare customer relations management (CRM) system. The CRM supports the management of Children Centres and Family Hubs through centralised control of occupancy, attendance, staffing, parent communications, finance and database functions. The software also includes live centre-based attendance, safeguarding, medical, dietary, invoicing and payment facilitation - providing access to data and reporting.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/099721-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £56,681 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Hackney |
| Locality | HACKNEY |
| Postcode area | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Famly Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Oct 2026 at 19:53 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/099721-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/099721-2026
  21st October 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.hackney.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078d5e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078d5e.json.
