---
title: "RentSense Data Analytical Service"
ocid: "ocds-h6vhtk-078dca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078dca"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078dca.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078dca.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HAVERING"
published: "2026-10-22"
---

# RentSense Data Analytical Service

Buyer: LONDON BOROUGH OF HAVERING  
Current stage: Award  
OCID: ocds-h6vhtk-078dca

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## Summary

London Borough of Havering procured Mobysoft RentSense, a rent-arrears analytics software service, to support residents in arrears and help the council recover income. The requirement is for continued use of the existing Mobysoft RentSense service, rather than a broader housing or software systems project. Delivery is for the council in Romford, serving the London Borough of Havering. The software is intended to support the council’s work with residents who owe rent and its income recovery activity.

The procurement is complete and was awarded to Mobysoft Limited; the contract is active and was signed on 21 October 2026. The contract value is £144,000. The stated service term is two years, with an option to extend for a further 12 months. Havering used a limited award procedure without publishing a prior competition, on the stated basis that technical reasons meant the requirement could be supplied only by a particular operator. One bid was recorded. The lot’s award criterion was price. The council’s rationale cited the work needed to assess alternatives and compatibility with its Housing Management System, and risks of transition, training costs and reduced arrears recovery efficiency.

For suppliers assessing comparable future work from Havering, this award shows demand for rent-arrears analytics that supports resident engagement and council income recovery. A credible alternative would need to demonstrate compatibility with the council’s Housing Management System and a practical transition that limits implementation disruption, training requirements and any reduction in arrears recovery performance. The incumbent’s position was supported by the council’s stated concern that replacing RentSense would require market and vendor evaluation and a phased changeover. Suppliers should be able to evidence that their service can maintain effective arrears support while fitting established housing-management processes; price was the recorded award criterion. The contract went to an SME provider, showing that this requirement was delivered by a specialist supplier rather than necessarily requiring a large systems integrator.

## Notice

This proposal will agree to the Mobysoft Rent Sense contract for two years, to allow us to continue supporting residents in rent arrears and generating income for the Council.

### Lot Information

Lot 1

This proposal will agree to the Mobysoft Rent Sense contract for two years, to allow us to continue supporting residents in rent arrears and generating income for the Council.

Options: 12 months extension

### Procurement Information

Procuring an alternative rent analytics software instead of Mobysoft would require a thorough evaluation of market options, vendor capabilities, and integration compatibility with the Council's Housing Management System. Transitioning to a new provider could result in implementation delays, additional training costs, and a temporary drop in arrears recovery efficiency. It would then require phasing out by 2028.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/099927-2026 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £144,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HAVERING |
| Locality | ROMFORD |
| Postcode area | Romford |
| Postcode | RM1 4GR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Havering |
| Electoral ward | Marshalls & Rise Park |
| Westminster constituency | Romford |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Mobysoft Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Oct 2026 at 12:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/099927-2026

## Notice URLs

- https://www.havering.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078dca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078dca.json.