---
title: "IT Service Management Solution"
ocid: "ocds-h6vhtk-078e8b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078e8b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078e8b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078e8b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Yorkshire Housing Limited"
published: "2026-10-23"
---

# IT Service Management Solution

Buyer: Yorkshire Housing Limited  
Current stage: Award  
OCID: ocds-h6vhtk-078e8b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078e8b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078e8b.json)

## Summary

Yorkshire Housing Limited procured an IT service management solution through the G-Cloud 15 framework. The requirement is for IT service management software and associated services, within the wider field of IT services, including software and support. The solution is intended to support the housing provider’s IT service management needs. The recorded delivery area is Yorkshire and the Humber, England. The buyer is based in Leeds. The contract allows changes to licence numbers as required, so the scale of licensing can respond to the organisation’s needs. This is a single-lot requirement rather than a procurement divided into multiple distinct service packages.

The procurement is complete: Yorkshire Housing selected Halo Service Solutions and signed an active contract. The award was made on a direct basis without competition, using the G-Cloud 15 framework, and was below the relevant threshold. The contract was signed on 22 October 2026 and runs from 22 October 2026 to 6 October 2028, with two optional 12-month extensions that could extend it to 6 October 2030. The gross contract value is £84,672. The contract permits licence numbers to change as required. The published procurement data does not set out a separate evaluation basis or eligibility requirements; the award was made without competition.

This purchase shows that Yorkshire Housing uses the G-Cloud framework to source IT service management solutions, with a requirement that can accommodate changes in licence numbers. A supplier seeking to compete for similar work with this buyer would need to provide a credible IT service management solution and demonstrate that its licensing can scale to changing requirements. Familiarity with the G-Cloud framework route would also be commercially relevant. Halo Service Solutions, recorded as an SME, was selected for this requirement, showing that delivery was not confined to a large supplier. The purchase is specifically for IT service management; suppliers whose offer is limited to unrelated IT support or general consultancy would need to show a clear fit with service management software and its supporting services.

## Notice

Provision of IT Service Management Solution under GCA G-Cloud 15 RM1557.15 Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/100283-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 22 Oct 2026 - 6 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £84,672 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Yorkshire Housing Limited |
| Locality | LEEDS |
| Postcode area | Leeds |
| Postcode | LS10 1FB |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Halo Service Solutions Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Oct 2026 at 10:15 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/100283-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/100283-2026
  23rd October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078e8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078e8b.json.