---
title: "DHACT Strategic Change Partner"
ocid: "ocds-h6vhtk-078f1a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078f1a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078f1a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078f1a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Royal Borough of Greenwich"
published: "2026-10-23"
---

# DHACT Strategic Change Partner

Buyer: Royal Borough of Greenwich  
Current stage: Award  
OCID: ocds-h6vhtk-078f1a

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## Summary

The Royal Borough of Greenwich sought a strategic change partner to develop its Digital Health and Care Technology programme, integrating digital technology and data into health and care services for residents. The work covers designing and improving care pathways, supporting residents to manage health conditions and everyday activities, feel safer at home and live more independently. It also includes engaging residents, staff and delivery partners, co-designing services, researching national practice, and developing training and resources. The partner is expected to work jointly with Greenwich on programme strategy, delivery and benefits measurement, including information governance and data access. The work is for Greenwich residents and health and care services in the Royal Borough of Greenwich, London. The service category is business and management consultancy (CPV 79410000).

The procurement is complete and the contract was awarded to Rethink Partners Limited. The award was made on 2 February 2026, when the contract was signed. The contract value is £515,000. The notice gives no contract end date or duration. Greenwich selected the supplier through a further competition under the ESPO Technology Enabled Care Products and Services framework, Lot 1.2; the procedure is recorded as limited, without a prior call for competition. Two bids were received. Price was the stated award criterion. The procurement was divided into one lot, covering the strategic change partner service. The authority holds an option to extend the contract by up to 24 months, in 12-month increments.

This award shows demand from Greenwich for a strategic partner able to deliver change across digital health and care, not simply supply technology. A credible competitor would bring a multidisciplinary team with proven health and care expertise, including delivery of large technology-enabled change programmes. It would need to turn complex service activity and contextual data into accountable benefits measures, and produce a practical delivery and phasing plan. The requirement also favours suppliers able to build skills within Greenwich’s partners and support a sustainable handover, while sharing responsibility for pathways and programme initiatives. Strong engagement, co-production and co-design capabilities are important, alongside experience developing training, managing stakeholder relationships, information governance and data access, and tracking delivery impact. The route used was a further competition through an existing specialist framework.

## Notice

Strategic change management support to expand and enhance the Digital Health and Care Technology (DHACT) programme in the Royal Borough of Greenwich.

### Lot Information

Lot 1

The Royal Borough of Greenwich is seeking a strategic change partner to continue to build out its Digital Health and Care Technology programme. The service is delivering digital technologies into health and care teams, to support Greenwich residents to lead healthier, safer and more empowered lives - which is aligned to our coproduced resident outcome framework. The outcomes on this framework are: * Emotional wellbeing * Safety * Physical wellbeing * Activities of daily living * Living independently at home * Choice and control The residents already use technology in many parts of their lives and expect us to use technology to offer better services. We want to use modern technology to improve the independence, health and quality of life of our residents. By integrating technology and data into our health and care services, we aim to: * help people monitor and manage health conditions * help people with everyday living activities * help people feel safe and supported in their own homes * use insights to provide earlier interventions for people and groups We are seeking an aspirational and forward thinking partner who will work closely with us to improve residents' lives, and increase personalisation, dignity and independence, while helping us better manage the cost of health and care. The contractor must have the following expertise. - A multi-disciplinary team with evidenced expertise in the health and care sector inc. delivery of large health and care technology change programmes - Ability to take complex and contextual metrics and activity around health and social care and turn these into credible and accountable benefits and impact methodologies - A robust, appropriate and contextual delivery plan to support strategic change in the programme - A phasing plan to skill share and build your expertise and delivery into Greenwich partners so that we can create a sustainable model - To be jointly responsible for delivery of key pathways and initiatives in the DHACT programme - Joint ownership of strategic vision for the programme and service To achieve the outcomes, the strategic change partner must; - Conduct and support engagement with Greenwich residents, staff and partners to understand, map and document new and to be processes and pathways - Build coproduction and codesign into your delivery with us - Research and synthesise best practice nationally in the work Greenwich aspires to deliver - Plan, create and implement training and resources as required to support new and existing pathways to maximise the best outcomes for residents in Greenwich - Manage, maintain and develop our benefits methodology, including report architecture, development and support with information governance and data access - Creation and management of a development and implementation plan for agreed work, including a robust transition and exit strategy in the context of Greenwich's ambition to become sustainable in delivery and management in a mature programme - Build close relationships with key stakeholders and programme leads, including managing and maintaining regular programme check in and development sessions (virtually and face to face) - Have a clear and agreed way to track the progress and impact of your delivery

Options: The authority has the option to extend the contract by up to 24 months in totality in increments of 12 month periods.

### Procurement Information

This contract was awarded via Further Competition through the ESPO Technology Enabled Care Products and Services (Lot 1.2) framework agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/100534-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £515,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Royal Borough of Greenwich |
| Locality | LONDON |
| Postcode area | South East London |
| Postcode | SE18 6HQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI51 Bexley and Greenwich |
| Local authority | Greenwich |
| Electoral ward | Woolwich Arsenal |
| Westminster constituency | Greenwich and Woolwich |
| Delivery location | TLI51 Bexley and Greenwich |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Rethink Partners Limited |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services

## Release History

- 23 Oct 2026 at 14:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/100534-2026

## Notice URLs

- https://www.royalgreenwich.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078f1a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078f1a.json.