---
title: "Legal Services Case Management System"
ocid: "ocds-h6vhtk-078fce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078fce"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078fce.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078fce.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "The North Yorkshire Council"
published: "2026-10-26"
---

# Legal Services Case Management System

Buyer: The North Yorkshire Council  
Current stage: Award  
OCID: ocds-h6vhtk-078fce

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078fce)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-078fce.json)

## Summary

North Yorkshire Council bought a legal case management system, comprising legal case management software and support services. The system is for the Council’s legal casework. The procurement is categorised as goods, although the lot also includes support services. Delivery is in North Yorkshire. The selected supplier, Iken Business Limited, is based in Bristol. The requirement is therefore relevant to providers of legal-sector case management platforms able to supply and support software for a local authority. The purchasing organisation is North Yorkshire Council, a local authority headquartered in Northallerton.

The procurement is complete and the contract was awarded to Iken Business Limited. The contract value is £317,117.20. It was signed on 23 October 2026. The contract period is not stated in the published data. The requirement was procured as a single lot through a call-off from the Crown Commercial Service G-Cloud 14 framework, without a separate competition. The lot’s sole stated award criterion was price. The lot is recorded as cancelled, while the award and contract are recorded as active; no cancellation reason is given. The tender status is complete. One bid was recorded for the lot, from an SME.

For suppliers tracking North Yorkshire Council’s legal technology requirements, this award provides evidence of demand for a legal case management platform bundled with support services, procured through the G-Cloud framework. A future competitor would need to offer software suited to managing the Council’s legal casework and the support capability to maintain and assist users of that system. The recorded evaluation basis was price, so competitive pricing would be important alongside a credible fit with the requirement. The successful supplier is an SME, and the single bid recorded indicates that a supplier of modest scale was capable of meeting this requirement. Providers of legal case management software and associated support, particularly those able to supply through the relevant framework route, are the closest match.

## Notice

Provision of the legal case management system for North Yorkshire Council

### Lot Information

Lot 1

Legal case management software and support services

Options: Optional extension: 23 October 2029- 22 October 2030

### Procurement Information

The contract was awarded under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), established in accordance with the Public Contracts Regulations 2015. The call-off contract was awarded in accordance with the framework rules and no separate contract notice or further competition was required

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/100843-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £317,117 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The North Yorkshire Council |
| Locality | NORTHALLERTON |
| Postcode area | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE2 North Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Iken Business Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 Oct 2026 at 09:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/100843-2026

## Notice URLs

- https://iken.co.uk/
- https://www.northyorks.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078fce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078fce.json.
