---
title: "Urgent GP Clinic Services"
ocid: "ocds-h6vhtk-078ff7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078ff7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-078ff7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-078ff7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Luton and Dunstable Hospital"
published: "2026-10-26"
---

# Urgent GP Clinic Services

Buyer: Luton and Dunstable Hospital  
Current stage: Award  
OCID: ocds-h6vhtk-078ff7

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## Summary

Bedfordshire Hospitals NHS Foundation Trust is procuring urgent GP clinic services for Bedford Hospital and Luton & Dunstable Hospital. The service provides urgent general-practice assessment across both hospital sites. The requirement includes support for alternative pathways to emergency departments, patient streaming and transfers of care, direct booking and signposting to primary care and pharmacy services, and collaboration with NHS, social care and voluntary-sector partners. Delivery also includes a single point of access and virtual consultations. The Trust is the buyer, and the service is delivered in Bedford and Luton. This is a healthcare services requirement for providers able to run urgent GP clinics in a hospital setting and coordinate care across local health and community services.

The procurement uses the Provider Selection Regime, direct award process C, without a prior competition. Atrumed Healthcare Limited is named as the selected provider, and the contract is recorded as active; the accompanying description says the notice is an intention to award and that formal award has not yet taken place. The stated service period is 1 April 2027 to 31 March 2030, with an option to extend by a further two years. The estimated and recorded contract value is £27.5 million. The contract was signed on 26 October 2026. The stated evaluation gives quality 100% and price 0%; the decision criteria also cover quality and innovation, value, integration and sustainability, access and health inequalities, choice, and social value.

For suppliers tracking future urgent-care requirements from this Trust, this award shows demand for a substantial, multi-site GP clinic service delivered across Bedford and Luton. A credible provider would need a record of reliable clinic delivery and the ability to work closely with hospital teams and wider NHS, social care and voluntary-sector partners. The selected provider was credited with improving service pathways, streaming and transfers of care, promoting appropriate use of primary care and pharmacy services, and developing virtual consultations and a single point of access. The buyer also valued open access, patient benefit, collaboration, service sustainability and community contribution. The evaluation strongly favoured quality over price, so evidence of service performance, innovation and practical improvements to access and patient pathways would be particularly relevant.

## Notice

The contracting authority is seeking to re-commission the provision of Urgent GP Clinic Services for Bedfordshire Hospitals NHS FT.

### Lot Information

Lot 1

Provision of Urgent GP Clinic Services to Bedfordshire Hospitals NHS FT for both Bedford Hospital and Luton & Dunstable Hospital sites. The intention is to award a contract to our existing provider, Atrumed Healthcare, by following the Provider Selection Regime (PSR) direct award process C. Contract duration 01.04.2027 - 31.03.2030. With an option to extend for a further 2 years. Estimated contract value: PS27.5m.

### Procurement Information

The provider has demonstrated a strong commitment to service improvement and innovation, including support for alternative pathways to Emergency Departments, enhanced public awareness of community pharmacy services, and collaborative development of initial assessment models and sub-six-month pathways. The existing arrangement continues to deliver a strong balance of value and patient benefit, with an uncapped attendance model protecting the Trust from significant marginal costs associated with increased activity. The service has operated successfully and consistently since 2021 at the Bedford site and since 2013 at the Luton & Dunstable site. A collaborative partnership approach, supported through shared learning forums, has driven ongoing improvements to streaming protocols and transfers of care, helping to ensure a seamless patient experience. The provider continues to promote direct booking pathways and appropriate signposting to improve access while maintaining the principle of open access. This is complemented by initiatives that encourage frequent users to access primary care and Pharmacy First services, supporting continuity of care. The provider also continues to strengthen collaboration with NHS, social care and voluntary sector partners. Delivery of a single point of access, increased use of virtual consultations, and avoidance of unnecessary redirection between services support both patient experience and wider sustainability objectives. Staff volunteering initiatives further demonstrate the provider's commitment to local communities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/100929-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £27,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Luton and Dunstable Hospital |
| Locality | LUTON |
| Postcode area | Luton |
| Postcode | LU4 0DZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Poets |
| Westminster constituency | Luton North |
| Delivery location | TLH21 Luton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Atrumed Healthcare |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121100 - General-practitioner services

## Release History

- 26 Oct 2026 at 11:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/100929-2026

## Notice URLs

- https://www.bedfordshirehospitals.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-078ff7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-078ff7.json.